WordPress.org

Ready to get started?Download WordPress

Forums

I can't login anymore! please help me!! (11 posts)

  1. ameliasophy
    Member
    Posted 1 year ago #

    hi
    i have been using my wordpress site since august without any issues. loggin in daily. I recently added wordpress app to my iphone so i can update my blog on the go. Then yesterday i went to update my blog via my computer and it wouldn't let me log in, it said it didn't recognise my username or password - when I applied to have it sent to my email address it said it didn't have an account registered to my email address?!
    I am so stressed out, this is my business site, and I need to be able to log in daily.
    is it to do with the fact i have the app? the other issue is my iphone has broken (unrelated) so I can't access the app at all on there either.
    Im also worried someone may have hacked the account and changed the password - anyone have any ideas - please I am desperate!! :-(

  2. ClaytonJames
    Member
    Posted 1 year ago #

    There are several methods for resetting your admin account outlined in these instructions: Resetting Your Password

  3. ameliasophy
    Member
    Posted 1 year ago #

    Hi Clayton, the trouble is it doesn't recognise my username its as though my account has been wiped so i cant reset my password or even get access to my account.

  4. mar1965
    Member
    Posted 1 year ago #

    Hi Ameliasophy,

    Can you provide the address to your WordPress site? I recently experienced this and maybe I can help to troubleshoot for you.

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    @ameliasophy -- did you read the linked page above? There are ways to access the password without loging in via WPadmin.

  6. @ameliasophy: Check the link ClaytonJames posted for changing your username and/or password. Do you remember your login user name?

    If you can't do the work yourself, consider looking for a reputable person to fix it correctly on jobs.wordpress.net or freelancing sites such as Elance. (It's not a good idea to respond to unsolicited emails from forums users offering to work for you.)

    @mar1965: These forums are not to be used for soliciting work; read the FAQ http://codex.wordpress.org/Forum_Welcome

  7. mar1965
    Member
    Posted 1 year ago #

    songdogtech, I wasn't soliciting work at all. I was just trying to help troubleshoot.

  8. ClaytonJames
    Member
    Posted 1 year ago #

    @ameliasophy

    the trouble is it doesn't recognise my username its as though my account has been wiped so i cant reset my password or even get access to my account.

    As WPyogi suggests, perhaps take a moment to re-read all of the information on the page I linked you to. You will find instructions there for more than one way of resetting your password. Some of those do not require logging into your WordPress site.

  9. ameliasophy
    Member
    Posted 1 year ago #

    Thank you guys,

    mar1965 - the address to my wordpress site is http://www.ameliasophy.com/wp-admin

    songdogtech - i know my username it just doesn't recognise it.

    Clayton.james -
    I did read all of the link sent to me, I'm afraid I don't know my sql address and i dont understand the php thing - I'm not computer literate at all. The website was done for me, but I can't get hold of the guy who set it up. So I'm totally stuck and panicking.
    sorry if I sound like an idiot.

  10. mar1965
    Member
    Posted 1 year ago #

    Hi Ameliasophy, since you tried entering your email address instead of the username, and it didn't recognize you, you will really need to get more technical help from someone that does understand the backend.

  11. ndoremieux
    Member
    Posted 1 year ago #

    Hi Ameliasophy, do you still need help?

Topic Closed

This topic has been closed to new replies.

About this Topic