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I can't log into my site (6 posts)

  1. breianecage
    Member
    Posted 2 years ago #

    I cannot get to the Login page for my site. When I tried, I was given a response that due to inactivity since 2011, that I needed to email pw-reset-2011@wordpress.org for a new password. I sent the email over a week ago, and have not heard back. In addition, the employee who previously managed the site is no longer with us, and therefore, the email account attached to the site is inactive. The domain contact has been changed from the previous employee, and I sent the email from the email account registered to the domain. What do I do?? I desperately need to get into the site so I can update the content.

    Thank you so much for your help!

  2. breianecage
    Member
    Posted 2 years ago #

  3. esmi
    Forum Moderator
    Posted 2 years ago #

    I was given a response that due to inactivity since 2011, that I needed to email pw-reset-2011@wordpress.org for a new password.

    I'm sorry but wordpress.org distributes and documents the WordPress application but has no connection with any site running that software - including yours. We couldn't reset your password. Only you can do that. See:
    http://codex.wordpress.org/Login_Trouble
    http://codex.wordpress.org/Resetting_Your_Password
    http://www.tamba2.org.uk/wordpress/phpmyadmin/

  4. nhejazi
    Member
    Posted 2 years ago #

    I can't get a new password. I ask for one, it says an email has been sent to me, but I don't get any.

    Please help

  5. esmi
    Forum Moderator
    Posted 2 years ago #

    @nhejazi: It is impolite to interrupt another poster's ongoing thread with a question of your own and it causes significant problems for the forum's volunteers. Please post your own topic.

  6. vthomasmathai
    Member
    Posted 1 year ago #

    I have the same problem; I can't log into my site lifetransforms.com

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