ivanka781
Member
Posted 6 months ago #
Hi, I've not been able to add any widget to my sidebar following an upgrade of my theme. It's at
http://beinsocialmedia.com/wp-admin/
I've searched throught this forum and it seems my widgets are 'stuck' in the previous theme. These are the most important widgets to use, such as 'text' and 'custom menu' that I simply have to access. Could you please help me with this? I'm not a programmer at all. Is it possible for you to do it? (I'm assuming a staff will read this post)
Thank you so much! Ivana
Blog url: http://beinsocialmedia.com/
Have you tried:
- deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
- switching to the Twenty Eleven theme to rule out any theme-specific problems.
- resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
ivanka781
Member
Posted 6 months ago #
Hi Esmi, thank you. The problems are the plugins that came with the theme, not the ones I installed. Can a member of your team please take a look at it? I won't be able to sort this out myself. Regards, Ivana
Sorry - there is no support team. These forums are staffed by volunteers. If you cannot manage this yourself, you may want to consider hiring someone.
