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[resolved] Huge WordPress problems, again (7 posts)

  1. wolfstad
    Member
    Posted 8 years ago #

    In April my host upgraded PHP on my shared server and the WordPress problems started: Dashboard was empty, posting took a long time and resulted in blank pages and sometimes posts appeared twice. This also happened on new WordPress installations that didn't have any mods or plugins.

    After a few weeks of trouble my host moved me to another server and the problems were fixed. All my WordPress sites worked perfectly for all of May. However, last week they did another upgrade of PHP (to 4.4.2) and all the problems returned! :o(

    This time the Dashboard doesn't load at ALL. On one blog I get a page not found when I try to go to wp-admin/index.php and on another I get only the top blue header and a javascript error in Line 24, Char 3: 'null' is null or not an object.

    On Tuesday my host wrote "It looks like PHP was causing segmentation faults on your script. I have recompiled PHP and it's modules, which has resolved the issue."

    It worked for a little while, but today the problems returned. I just went to post.php and after hitting publish I got a blank page and the post appears SIX TIMES on the blog -- each with a unique ID!!

    I installed an empty new 2.0.2 WordPress blog with my host's Fantastico tool, but it gives the same problems.

    I've tried everything. Can someone please assist? I see MANY people in this forum with similar problems, but no resolution is ever posted.

    And to make things worse I just noticed that posting of comments also doesn't work, it results in page not found.

    Thanks.

  2. Mark Jaquith
    WordPress Lead Dev
    Posted 8 years ago #

    I'd get a new host. They don't sound like the most capable folks around.

    Personally, I love A Small Orange's shared hosting plans. They've bent over backwards for me in the past fixing problems that weren't their fault (i.e. they were my fault). And they know how to compile PHP so it won't segfault. :-)

  3. wolfstad
    Member
    Posted 8 years ago #

    Yes, I am considering switching to another host.

    Does anyone have an idea what could be causing all these problems?

  4. yosemite
    Member
    Posted 8 years ago #

    Yes, they don't have PHP installed/compiled/configured correctly. It's not uncommon.

    I have a site at Network Solutions and without notification they did a 'major upgrade' http://www.samdevol.com/network-solutions-customer-support-tragedies/ which involved going from PHP 4.4.1 to PHP 4.3.11. They stayed at 4.3.11 but enough people hammered them that they got the config right finally (after some 30 or so hours).

  5. wolfstad
    Member
    Posted 8 years ago #

    What should I tell my host about configuring PHP correctly? Is there something specific they should look at to make WordPress work again? Thanks.

  6. yosemite
    Member
    Posted 8 years ago #

    You shouldn't have to tell your host anything.

    Except maybe: "Do it again..." (Repeat whatever he did the last time).

    You can't fix it. We can't fix it. Only your service provider has the info necessary.

    If you can't move your site, just keep opening up tickets until they get it right. Try to be explicit about the behavior (or lack of) that you are seeing.

  7. wolfstad
    Member
    Posted 8 years ago #

    It is currently working again, and they wrote that they have rebuilt PHP with the following command. Is this sufficient for WordPress to keep working?

    Configure Command => './configure' '--with-apxs=/usr/local/apache/bin/apxs' '--prefix=/usr/local' '--with-xml' '--enable-bcmath' '--enable-calendar' '--with-curl' '--with-dom' '--with-dom-xslt' '--with-dom-exslt' '--enable-exif' '--enable-ftp' '--with-gd' '--with-jpeg-dir=/usr/local' '--with-png-dir=/usr' '--with-xpm-dir=/usr/X11R6' '--with-gettext' '--enable-mbstring' '--enable-mbstr-enc-trans' '--enable-mbregex' '--with-mcrypt' '--with-mhash' '--enable-magic-quotes' '--with-mysqli' '--with-mysql=/usr' '--with-openssl' '--enable-discard-path' '--with-pear' '--enable-sockets' '--enable-track-vars' '--with-ttf' '--with-freetype-dir=/usr' '--enable-gd-native-ttf' '--enable-versioning' '--enable-wddx' '--with-xmlrpc' '--with-zip' '--with-zlib'

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