• Vegas Kev

    (@rotten-elf)


    I’m having huge problems with 3.1.1

    1.) My widget area within the admin area is frozen. I cannot expand the widget areas to move widgets around, nor can I open a selected widget within a widget area.

    2.) I cannot drag and drop widgets within the widget area.

    3.) I cannot press any link within the widget admin area….even the “Screen Options” button doesn’t work. Nor does the “help” button.

    4.) When I try to uninstall a plugin or make use any type of “update” button on any of my plugins or theme options or custom menu options, it doesn’t do a normal “Save” then “redirect back to appropriate screen”….instead it takes me to my website’s homepage and doesn’t record the changes that I made.

    I tried uninstalling all plugins….it still didn’t work.

    I tried going back to the TWENTY TEN theme with all plugins uninstalled.

    It still doesn’t work. I need help badly. This is a client’s website and I’m about to lose the account because of this. This is going to be $200 per month out of my kid’s mouths if I can’t get this fixed..Plus the website is on my portfolio of my own site…this is embarressing.

    This is the only website out of 12 that I’ve updated to 3.1.1 that has shown this issue…..WE NEED HELP WITH THIS ISSUE BADLY…..PLEASE…..PLEASE…..PLEASE…..WE NEED AN EXPERT TO TAKE A LOOK AT THIS ISSUE……I HAVE SEEN MULTIPLE POSTS…BUT I FEEL THEY AREN’T GETTING ATTENTION BECAUSE THEY ARE OLD…..PLEASE HELP US.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator keesiemeijer

    (@keesiemeijer)

    Probably some files are not correctly uploaded.

    – switch to the default theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides.

    resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    – delete and re-upload the wp-admin and wp-includes folders from a fresh download of WordPress by using FTP or whatever file management application your host provides.

    Thread Starter Vegas Kev

    (@rotten-elf)

    @keesiemeijer: Thank you for your response, I am greatly appreciative. However, I’m a little concerned, as I’ve read on some forum threads within WordPress.org that some people are having this issue with fresh installs of WP 3.1 and 3.1.1. I’ve noticed that some people have tried it several times.

    If it has to do with files not being uploaded correct, how is this problem only coming about with this new update?

    It seems that several people are having this issue with the new WordPress Installation.

    Do you truly believe that if I backup my database and then remove the WP install, then I will do so. I will remove the WP install, after backing up my files this evening. Then I will re-install WP on the problem domain and upload my sites database backup to the new install.

    As far as the theme is concerned, I have posted the issue in the Elegant Themes forum and nobody else seems to be having a problem with their 3.1.1 upload, so I can assume that the theme and it’s inherited plugins are not the problem.

    As for external plugins, I am only using the following:
    Theme My Profile
    Register Plus Redux
    Login Lockdown
    Login Logger
    WP reCaptcha
    All In One SEO Pack
    Bullet Proof Security
    Google XML Sitemaps
    Simply Show IDs

    So, once again, if you TRULY believe that this is what I need to do to correct this issue, please give me the word and I will proceed as i’ve stated. If you feel that I need to do something else, let me know.

    Moderator keesiemeijer

    (@keesiemeijer)

    Just for troubleshooting purposes I would switch to twenty ten and deactivate all plugins.

    put permalinks to the default structure and back, or save the permalink structure if you’re already on default.

    Try adding define(‘CONCATENATE_SCRIPTS’, false ); to the bottom of your wp-config.php file (just before the require_once line)

    After that I would delete and re-upload the wp-admin and wp-includes folders from a fresh download. These folders usually don’t hold any files that are needed to back up.

    I once had to re-upload the wp-includes folder twice before my problem was resolved.

    after that I would rename the .htaccess file or delete it after a backup of the .htaccess file.

    Also check for a .maintenance file in your main WP folder. If it’s there, delete it.

    and After that I would re-upload all the other files in the root directory.

    check all file and directory permissions: http://codex.wordpress.org/Changing_File_Permissions

    permissions differ with each hosting provider (check)
    usually these settings will do:
    All directories should be 755 or 750.
    All files should be 644 or 640. Exception: wp-config.php should be 600 to prevent other users on the server from reading it.

    With completion of each step check if your install is working correctly.

    If it’s still broken I would ask my provider if there are any problems on their end.

    And making a backup of the database never hurts.

    Thread Starter Vegas Kev

    (@rotten-elf)

    I have updated my WordPress to 3.1.2

    I have updated my PHP to 5.3x

    I am running MySQL 5.0

    I have cleared every browser that I use (including Firefox 4)

    I have also deactivated all plugins and went back to Twenty Ten theme

    The problem still persists…..no one has any other suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)
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