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HTTP Error 500 (Internal Server Error): An unexpected condition was encountered (8 posts)

  1. JoeOfART
    Member
    Posted 1 year ago #

    i accidently changed the theme of my site and now i get the error message "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the reques" when i want to login to my dashboard, so i cant. i cant deleted the wordpress folder this happened so i cant update, WHAT DO I DO !?

  2. s_ha_dum
    Member
    Posted 1 year ago #

    WHAT DO I DO !?

    Learn to use FTP.

    Login over FTP and delete the theme you installed from wp-contents/themes/. That should get the site back.

  3. JoeOfART
    Member
    Posted 1 year ago #

    i dont have a ftp account, how will that work?

  4. s_ha_dum
    Member
    Posted 1 year ago #

    It is rare that you can't FTP into a site. You need-- have to have-- a way to upload files in the first place. If you truly don't have FTP access there must be some other kind of file manager provided by your host that will let you get to files without needing to go through the WordPress backend.

  5. JoeOfART
    Member
    Posted 1 year ago #

    alright thank you. let me try this and come back to you

  6. JoeOfART
    Member
    Posted 1 year ago #

    ive tried logging into the server, what will my host, username, and password be ????

  7. s_ha_dum
    Member
    Posted 1 year ago #

    Your FTP hostname, username, and password would have been given you to by your host when you set up the account, or sometimes you can find it somewhere on the hosting backend (cPanel is a popular backend). Or, as I said, there may be another way to access your files-- a kind of web-based FTP-like tool. If you can't find what you need, ask your host.

  8. JoeOfART
    Member
    Posted 1 year ago #

    alright, thank you for your help

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