Plugin Author
Yani
(@yaniiliev)
Hi Johnathan,
I am sorry to hear that you are getting an error.
Could you use the report an error link on the import page after the import fails?
This way I will receive the exact error that is happening on your server and will be able to provide you with assistance.
Here is an image that shows the link: http://bit.ly/1fTwamQ
Thank you!
Plugin Author
Yani
(@yaniiliev)
Hi Johnathan,
I am really sorry, could you click on the Report a problem link again. Our server couldn’t process your entry and I had to alter it.
Thank you and sorry for the inconvenience.
Plugin Author
Yani
(@yaniiliev)
Got it this time.
No error is reported, the php scripts complete without a problem.
I am starting to suspect that it could be nginx that is timing out.
Could you try increasing the values of
keepalive_timeout and client_body_timeout
I am thinking that a value of 300, 5minutes, should be enough for the script to complete the migration.
These values might be available in /etc/nginx/nginx.conf between the http { } block.
Make sure to make a backup first before editing that file.
You can safely add them and then reload your webserver.
After the migration is complete, remember to restore nginx.conf to it’s previous state.
I am available to help with any of the steps if you require additional help.
Let me know how it goes.
(We are working on a version that will be fixing the problem when the web server timeouts after a set of time)
The error is appearing instantly after I click “upload” (at 1%).
I can go ahead and up the timeouts anyways (or at least see what they’re currently set to, if that still matters in this case.
Plugin Author
Yani
(@yaniiliev)
Ah, that’s the first time I get such a report. It must be some edge case.
I’ve sent you an email to speed up fixing of this problem.
Let me know if you haven’t received it.
hello,
i have the same problem.
at 70% import the following message appears:
“HTTP Error”
Please help..
Plugin Author
Yani
(@yaniiliev)
Hey oozzyy,
I’ve got your message on zendesk and replied to it there.
We’ve identified the problem with Johnathan being the maximum upload size limit set in nginx.
What is your webserver?
I also just ran into this issue – Just sent in a report via the import section for the plugin.
I have already bumped up my maximum upload size limit to 512mb:
sudo nano /etc/php5/fpm/php.ini
#Find and Change The following Values to...
upload_max_filesize = 512mb
And:
sudo nano /etc/nginx/sites-available/default
#Add the following line under the server section:
client_max_body_size 512M;
Is that the right location?
just sent u an email also with me getting the http error at 5%.
