Support » Fixing WordPress » HTML5 Qn: Can you see this html5 app or does it fail for you?

  • Hello
    Hope you’re doing well today.

    Sometimes people like to find out how much they should eat to lose a certain amount of body fat. At our website we have a free tool – a calculator – that helps them do this.

    Qn #1: Can you see the calculator (the html version) at http://www.fatlossboss.com/calculator/ or do you simply see a big box and the words “Having trouble viewing…”?

    The problem is, many people can’t see this html5 code. It doesn’t work properly, but I don’t know why. Up until recently, I could see it using firefox, safari and chrome, but today when I checked, I realised it wasn’t working. In other words, I could see a white box but no calculator!

    Here’s the strange part…

    I can see the html5 version (at fatlossboss.com/calculator) when I login to wp-admin and ‘preview’ the page. (see http://www.mediafire.com/view/?60tmpbafblo5bgt)

    But I can’t see it when I log out and try to view it as a regular user (see http://www.mediafire.com/view/?5a05m6d3vyrvh8t).

    Qn#2: How can I make it so as many people as possible (given their different browsers etc) can see the html5 version at fatlossboss.com/calculator?

    Your help is much appreciated because I’m getting emails from people daily about not being able to see it and then all the problems they have with the ‘flash version’ :S

    Many thanks
    Rohan

    PS. I don’t think this is a theme issue because if I run the twenty eleven theme it still doesn’t work.

Viewing 1 replies (of 1 total)
  • Thread Starter Roman123

    (@roman123)

    probably should have entitled this post ‘How to make HTML5 app show on most web broswers’

Viewing 1 replies (of 1 total)
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