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How to unspam Subscribe2? (14 posts)

  1. CyberniaNYC
    Member
    Posted 9 years ago #

    I've noticed that on some email systems like Yahoo, the subscribe2 update notificiation emails get sent to the spam/bulk folders. Is there a way to prevent this short of emailing subscribers and asking them to set their filters to allow the updates emails?

  2. Class
    Member
    Posted 9 years ago #

    I didn't examine the plugin but maybe you could examine the code, se if it use things like all HTML and such that could trigger the spam filters?
    Check if you IP is in some RBL maybe and that your email server is configured correctly?

  3. CyberniaNYC
    Member
    Posted 9 years ago #

    No HTML is being sent. It's all text. This is what the subscriber receives:

    A New York City Blog has posted a new item, 'Lopez blasts back at
    critics'

    You may view the latest post at
    http://www.iblognewyork.com/?p=69
    You received this e-mail because you asked to be notified when new updates are posted.
    If you no longer wish to receive notifications of new posts then please visit:
    http://www.iblognewyork.cybernia.net/subscribe.php

    Best regards,
    Bernie
    editor@iblognewyork.com

  4. tomhanna
    Member
    Posted 9 years ago #

    Let users know when they sign up what email address it will be coming from and ask that they add that address to their address book.

  5. It is common for emails like the ones sent by Subscribe2 to be automatically marked as spam by most major email services. This is because emails like the ones sent by Subscribe2 are typically spam. So, it's up to the end user to keep an eye on his or her spam folder and un-spam messages as appropriate in order to properly train his or her service's anti-spam filter.

  6. skippy
    Member
    Posted 9 years ago #

    The characteristics of the subscribe2 emails are:
    * not TO or CC to the user; but BCC
    * precedence: bulk
    * contains at least two links
    * contains "unsubscribe" verbage

    Although subscribe2 is a benign plugin, the emails closely match those of actual spam. There's little I can do to work around that, short of delivering directly to each individual recipient. I won't do this, though, because I know of at least one site with over 300 subscribers. Since I host that site, I don't want Apache + PHP generating three hundred individual emails on my server.

  7. Class
    Member
    Posted 9 years ago #

    Replacing the unsubscribe instructions with a link to that info on the website and change the BCC might work then? I'm not positive but I dont't think SpamAssassin like BCC much? (I can't verify that now)

  8. skippy
    Member
    Posted 9 years ago #

    You could remove the unsubscribe details. Changing it from BCC to CC though has serious privacy implications. The reason I BCC the recipients in bulk is so that one email can be sent to all subscribers, and each subscriber never see who else is subscribed.

  9. Class
    Member
    Posted 9 years ago #

    You can CC a list, no need to put individual emails in there.

  10. skippy
    Member
    Posted 9 years ago #

    Yes, you can CC all the users; but then every can see who else is subscribed. And that's a little contrary to the default language on the subscribe form that says the site respects personal privacy.

  11. Class
    Member
    Posted 9 years ago #

    You sure about that? Several lists I'm on it just echoes the name of the list as recipient, no emails.

  12. CyberniaNYC
    Member
    Posted 9 years ago #

    Thanks. I guess I'll just have to put a notice up to alert them to allow emails from my blog. Can I insert a notice on the subscribe page? If so, how?

  13. skippy
    Member
    Posted 9 years ago #

    You could add it in the subscribe notice that gets sent to users when they first attempt to subscribe. So far, I've not heard of any issues with those being marked as spam.

  14. CyberniaNYC
    Member
    Posted 9 years ago #

    Thanks. That solves it.

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