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Sociable
How to Uninstall/Remove Sociable? (6 posts)

  1. brandante
    Member
    Posted 3 years ago #

    How can I completely uninstall Sociable? I tried to deactivate it but it was still showing up on my posts with broken code.

  2. flamenco
    Member
    Posted 3 years ago #

    Hi,
    Wild. That's a good plugin, I'd expect it to work better than that. My best guess: you have a dreaded cache plugin, and forgot to turn it off? Beyond that, gee, you might have to go into your database via PHPAdmin or the like to get Sociable code out.

    I would also look at the "what people are saying" area on Sociable's page in Plugins before doing anything drastic.

    Good luck, D

  3. sociable
    Member
    Plugin Contributor

    Posted 3 years ago #

    You probably have a problem with the cache, as flamenco mentions.

    Can you please try that and confirm?

    Thanks,

    The Sociable Team

  4. brandante
    Member
    Posted 3 years ago #

    @flamenco @sociable Sorry to ask, but how/where do I check the cache? I don't see a cache plugin per se. Thanks for the help.

  5. sociable
    Member
    Plugin Contributor

    Posted 3 years ago #

    @brandarte,

    Try these steps:

    1. Login to your WordPress Dashboard
    2. Head over to Option -> WP-Cache
    3. Click on the “Disable it” button
    4. Click on the “Clear Cache” button
    5. Login to your site via FTP and head over to your “/wp-content/cache” directory
    6. Delete the wp_cache_mutex.lock file

  6. brandante
    Member
    Posted 3 years ago #

    @sociable, thanks for the solid info. Should I do these steps before or after I remove the plugin?

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