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How to shut down site without server access (3 posts)

  1. sarahnadian
    Member
    Posted 5 months ago #

    I have an older, non-updated WP.org blog site that was set up for me by someone else. Earlier this year, I realized that I could use WP.com for the purposes I need, and didn't have to worry about knowing how to use WP.org.

    So, I created a new site, but had difficulty transferring my blogs to my new site, so I kept the site open and kept paying my hosting fees until I could figure it out.

    Months go by, I forgot why I was still paying the hosting fees, remember I still needed to import my archives, etc. So I import the archives without problem, thinking I could finally stop paying my hosting fees.

    I cancelled my hosting account last night, only to discover on a forum post on this site that I need to access the server via FTP to delete my website files before deleting the site. My hosting website doesn't seem to know how they can help me - can you guys help me?

    Is there a way to just pull the plug on a site??

  2. Samuel B
    moderator
    Posted 5 months ago #

    if you cancelled your hosting account, they will get rid of everything

  3. sarahnadian
    Member
    Posted 5 months ago #

    Thank you. My host is now telling me that the cancellation hasn't been fully processed for whatever reason, which explains why I can still access the website, I guess.

    I am trying to figure out how to get back in and delete my files, but I will ask again if something goes wrong. :)

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