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Online Backup for WordPress
How to restore decrypted backup (2 posts)

  1. asp24
    Member
    Posted 1 year ago #

    Hi,

    Thanks for your plugin, it seems like it works really well, but hopefully you can help me.

    So basically My blog incurred a fatal error, i think it may have been due to some files being moved. I could still access the http://www.ripplgames.com/wp-admin so i downloaded the plugin and backed up the database and the filesystem. i also backed up the files using filezilla. I downloaded the encrypted file and then re installed wordpress which got rid of the fatal error but i would now like to restore my blog to the way it was before.

    I have decrypted the file as well using the plugin installed on the new wordpress. I was just emailing to ask if you could help me restore my blog to the way it was before i got the system error, i.e. restore formatting, posts and images etc. I am not sure what to do with the decrypted back up file.

    I have emailed my password to your support email address.

    Thanks for any help in advance

    Kind Regards

    Ajit Singh

    http://wordpress.org/extend/plugins/wponlinebackup/

  2. Online Backup
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Ajit,

    Do you have access to phpMyAdmin for your web server?
    When you reinstalled WordPress did you use the same database name, database username and database password?

    I can't login and do things for you I'm afraid but I can offer some advice but it is completely without warranty.

    Regards,

    Jason

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