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[resolved] How to request support! (16 posts)

  1. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Guys! - to consolidate support requests into one area we are taking support requests on our forum at inboundnow.com

    http://www.inboundnow.com/landing-pages/support/forum/questions-about-the-plugin/

    We will still respond to support requests here but the delay in response could be longer.

    Thank you!

    Sincerely,
    Hudson Atwell

    http://wordpress.org/extend/plugins/landing-pages/

  2. sohank
    Member
    Posted 1 year ago #

    Hi,

    I have been trying to access the support forum, but I see as "page not found".

  3. shutterdude
    Member
    Posted 1 year ago #

    same here...have spent the night on landing pages now I am ready for crash

  4. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    confirmed! checking into it.

  5. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    backup!

  6. blitz999
    Member
    Posted 1 year ago #

    I can't work out how to add a support request on that page???

    Getting an error on a fresh wp install:

    countdown-lander:countdown-lander-date-picker
    countdown-lander:countdown-lander-headline-color
    countdown-lander:countdown-lander-other-text-color
    countdown-lander:countdown-lander-submit-button-color
    countdown-lander:countdown-lander-content-background
    countdown-lander:countdown-lander-background-on
    countdown-lander:countdown-lander-countdown-message
    countdown-lander:countdown-lander-bg-image
    countdown-lander:countdown-lander-display-social

    Warning: Cannot modify header information - headers already sent by (output started at example.com/wp-content/plugins/landing-pages/functions/functions.admin.php:233) in example.com/wp-includes/pluggable.php on line 876

  7. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    Hi blitz this should be fixed in the latest files.

  8. blitz999
    Member
    Posted 1 year ago #

    Hi Hudson,

    Thanks for the reply. I'm still picking up the same error. I tried a different install and the same thing also. I'm downloading via Add new plugin within WP. should I be following a more current link?

  9. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    It shouldn't be showing though I just checked the code that was left in that printed our the data and it's commented out in the latest version. Is it version 1.0.8.4?

  10. blitz999
    Member
    Posted 1 year ago #

    It's 1.0.8.3.

    Tried looking directly on the WP site too:

    http://wordpress.org/extend/plugins/search.php?q=landing+pages&sort=

    Top result on that page - still the old version.

  11. JonnyDee
    Member
    Posted 1 year ago #

    I can not seem to get registered on the support site

    My username is always invalid, and I have not registered on your site before
    tried:
    Jonny555, JonnyDee, Jonny Dee, JonnyDee50

    also, I searched for multivariate on your site and there is no hit, but the plugin is described as doing multivariate testing

    Thanks,
    Jon

  12. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Jon,

    We checked into it and our system doesn't allow capitals in username. We're going to try and fix it up with a warning for now until we can hammer a validation check into it.

  13. mulli.bahr
    Member
    Posted 1 year ago #

    Installing on WP 3.5.2 with latest responsive theme.

    Got errors: ("..." removed personal path info)
    Notice: Undefined variable: final_data in ...public_html/wp-content/plugins/landing-pages/modules/module.templates.php on line 82

    Notice: Undefined property: LP_MANAGE_TEMPLATES::$found_data in .../public_html/wp-content/plugins/landing-pages/modules/module.templates.php on line 170

    Any idea?
    I cannot generate pages based on your templates.
    Thanks

  14. Hudson Atwell
    Member
    Plugin Author

    Posted 1 year ago #

    Hi will you open a topic here and tell us about your wp host and what templates you are trying to use?

    http://www.inboundnow.com/landing-pages/support/forum/questions-about-the-plugin/

  15. catwingz
    Member
    Posted 12 months ago #

    Your support page comes up with a 404 error so I'm going to open a topic hereā€¦

  16. Hudson Atwell
    Member
    Plugin Author

    Posted 12 months ago #

Topic Closed

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