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How to report plugin ? (6 posts)

  1. sonnycool
    Member
    Posted 1 year ago #

    Guy how to report plugin company steal our credit card detail and make unauthorized transaction ?

    Recently purchase a plugin (free version is available here), went to their site, make purchase with credit card, transaction go thru smooth. (for example : usd 50) but two minute later i received another sms said another USD 1 transacted ....

    This make me worry, i only authorized one transaction, but they make it two within 2 minute and i'm not when they going do third time and fourth time without my authorize .....

    I know some member will said, is only 1 dollar, but stealing is stealing ... i stop my credit card and request full refund from my credit card company ....

  2. Andrew Nevins
    Spam zapper & Volunteer Moderator
    Posted 1 year ago #

    You ought to contact your plugin's vendors regarding this. We don't support commercial products.

  3. sonnycool
    Member
    Posted 1 year ago #

    ya is that possible to ban this type of plugin ? cause of their dishonest behavior ???
    this ain't from small company ...

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    We cannot "ban" a plugin that you downloaded from somewhere else.

  5. leejosepho
    Member
    Posted 1 year ago #

    It is not unusual for a credit card transaction to be preceded by a hit for $1.00 (like at a gas pump to get approval for starting the pump), and it is possible something similar happened here and the $1.00 hit just happened to show up second. If I were in your spot, I would watch the account closely for a day or two and see whether the $1.00 transaction gets cancelled or credited.

  6. sonnycool
    Member
    Posted 1 year ago #

    leejosepho ....
    i agree but the dollar happen after my original deal go thru, is not a good sign for me

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