Support » Fixing WordPress » how to install backup

  • My site is down — I got the following error and cannot get into my dashboard now. I have a backup of my site but how do I reinstall it?

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@wordprocessingplus.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at wordprocessingplus.com Port 80

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  • I wouldn’t be so quick to install a backup. If your error is a server issue, the backup won’t work either.

    Did you do anything prior to the error? Have you changed anything? That is important information. If not, then your server might be the issue – you should speak with your hosts.

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