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How to fix image thumnails? Did Acurax break them? (2 posts)

  1. catalystclubnm
    Member
    Posted 1 year ago #

    Something went wrong when I installed the Acurax Social Media Widget plugin; now, for example, when I enter the site URL into a Facebook post the only thumbnail image choices that come up are Acurax social media icons... None of my site images are offered.

    I've tried things from deleting / reinstalling the plugin to reinstalling WordPress altogether. No luck.

    Any idea what's going on and how I can fix it?

    (I use the same plugin on other sites, and it's great. So I'm extra confused!)

  2. Acurax International
    Member
    Posted 1 year ago #

    Please signup and open a support ticket at clients.acurax.com and post wordpress login in the ticket, let us take a look at your settings and configuration.

    Thanks for being with us.

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