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[resolved] [closed] how to download product after buy them ? (9 posts)

  1. elpoch
    Member
    Posted 1 year ago #

    Hi

    I installed wordpress and eshop on my website: http://store.sylvievanroey.com/ on which I want to sell downloadable pictures.

    I put a test version with payment via paypal sandbox.

    Buying works, but then I do not get mail or a link to download the photos that I bought. How to download pictures that I buy? I can not find anything in the settings ... :/

    http://wordpress.org/extend/plugins/eshop/

  2. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    if you didn't get an email then the purchase was not completed successfully. please check the wiki:
    http://quirm.net/wiki/eshop/setting-up-merchant-gateways/paypal/

  3. elpoch
    Member
    Posted 1 year ago #

    I don't know what to do :(

    Here the mail i receive form paypal. Did you see the problem ?

    ====================================================
    An instant payment notification was received

    from achat_1361791387_per@piwisgraphics.be on 02/25/2013 at 9:37 PM

    Details:
    http://store.sylvievanroey.com/wp-admin/admin.php?page=eshop-orders.php&view=10&eshop
    The transaction was not completed successfully. eShop could not validate the order. Please double check all settings in eShop and at paypal to confirm they are both correct.

    mc_gross: 50.00
    protection_eligibility: Ineligible
    item_number1: 0001 : Small - 400 x 400 px - 72 dpi
    payer_id: HJRMGWNU8KX4S
    tax: 0.00
    payment_date: 13:34:34 Feb 25, 2013 PST
    payment_status: Completed
    charset: windows-1252
    mc_shipping: 0.00
    mc_handling: 0.00
    first_name: fred
    mc_fee: 1.95
    notify_version: 3.7
    custom: 5f49b548fe8e2944423a7478227e4f12512bd8c85473c2.29227640
    payer_status: verified
    business: vend_1361791509_biz@piwisgraphics.be
    num_cart_items: 1
    mc_handling1: 0.00
    verify_sign: AFx5nad6iBhMXyCN78b-gEitKiTNA.BHv.Nb7LmMkn14zS3JHuE2fLGc
    payer_email: achat_1361791387_per@piwisgraphics.be
    mc_shipping1: 0.00
    tax1: 0.00
    txn_id: 6R521061HF7063350
    payment_type: instant
    last_name: soetens
    item_name1: Aigle - in qatar
    receiver_email: vend_1361791509_biz@piwisgraphics.be
    payment_fee:
    quantity1: 1
    receiver_id: SHCECJQVN8LXU
    txn_type: cart
    mc_gross_1: 50.00
    mc_currency: EUR
    residence_country: FR
    test_ipn: 1
    transaction_subject: 5f49b548fe8e2944423a7478227e4f12512bd8c85473c2.29227640
    payment_gross:
    ipn_track_id: 2e1d74e06d3b0

  4. elfin
    Moderator
    Plugin Author

    Posted 1 year ago #

    What was the subject of that email? and have you checked your settings?

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic's status and/or post a follow-up.

  6. elpoch
    Member
    Posted 1 year ago #

    Hi,

    Thank you for your help, but I have not managed to find a solution to my problem, and apparently many people have the same problem with no solution, I went to wp-ecommerce

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Not in our experience, they don't. In fact, every such ticket that we have ever seen ( and there haven't been many like this at all) turned out to be an issue with the eShop configuration on the user's site.

  8. seamusberkeley
    Member
    Posted 1 year ago #

    Actually, I'm experiencing the same issue: no link for download, no email confirmation, no apparent setting to correct problem.

  9. esmi
    Forum Moderator
    Posted 1 year ago #

    Please post your own topic.

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