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HDW Player Plugin (Video Player & Video Gallery)
How to DISABLE sharing? (15 posts)

  1. ricarod
    Member
    Posted 9 months ago #

    Hello there.... great plugin.

    I'm using the plugin on a site but we do not want to allow SHARING of the videos, is there a way to de-activate the sharing button of the player?

    Thanks.

    http://wordpress.org/plugins/hdw-player-video-player-video-gallery/

  2. ricarod
    Member
    Posted 9 months ago #

    BTW not sure if you've noticed it but your site (http://www.hdwplayer.com/) its been up lately :(

  3. hdw player
    Member
    Plugin Author

    Posted 9 months ago #

    Hello,
    You have the option to deactivate or hide the share button in the Backend of WordPress administration.

    And, thank you very much for the information. Our site is working now.

    Regards,
    HDW Player

  4. ricarod
    Member
    Posted 9 months ago #

    You are right, sorry I did not find where to do the setting of it.

    Awesome plugin.

  5. ricarod
    Member
    Posted 9 months ago #

    BTW I'm recommending your plugin to a client of mine, he should be purchasing it today :) congrats!

  6. ricarod
    Member
    Posted 9 months ago #

    BTW my client tried purchasing and reported back that although he was able to register in your site you seem to have issues with transaction processing? How come?

    Also what difference will it makes if he (site owner) purchase it or if I (his developer) do it for him? I'm just trying to keep things simpler for site owner since you seem to offer it for many other frameworks, I want to make sure he get the WP one ;)

  7. hdw player
    Member
    Plugin Author

    Posted 9 months ago #

    Hello,
    Thanks for recommending to purchasing our license key. We have contacted your client via email to know what kind of error he received while trying to pay.

    Regards,
    HDW Player

  8. ricarod
    Member
    Posted 9 months ago #

    Ok.. not sure how the purchasing process goes but please make sure that he gets the WP plugin :)

  9. hdw player
    Member
    Plugin Author

    Posted 9 months ago #

    Yes, Once he pays for the license we will insure that he gets the WP plugin.

    Regards,
    HDW Player

  10. ricarod
    Member
    Posted 9 months ago #

    Hey hi..., is there any way I can contact you directly since we are now specifically talking about a transaction processing and not a support issue?

    Seem like my client does not use paypal so he had ask me to just get your player on his behalf so I'll be the one paying with paypal although registration should be for his domain name.

    I assume his only issue is not having paypal so I can just get it for him but wanted to double check with you first just in case.

    Thanks.

  11. hdw player
    Member
    Plugin Author

    Posted 9 months ago #

    Hello,
    You can send a mail to support@hdwplayer.com. Our representatives will direct you further.

    Regards,
    HDW Player

  12. ricarod
    Member
    Posted 9 months ago #

    Hi guys and thank you.... hey I sent you a direct email to your support (posting it here in case you did not get it) about the following error message now that we are using paid version of the plugin:

    WordPress database error: [Unknown column 'ordering' in 'field list']
    SELECT id,playlistid,title,video,ordering FROM wp_hdwplayer_videos ORDER BY playlistid,ordering

  13. ricarod
    Member
    Posted 9 months ago #

    Hi again HDW team, it's been a couple of days now and have not read back from you about reported issue.

    Funny..., your support for the free version of the player was fast so I wonder if you did not received the email I sent to you privately?

    Please confirm.

    Thanks.

  14. hdw player
    Member
    Plugin Author

    Posted 9 months ago #

    Hello,
    We are working on the issue. You created a ticket as well, which is assigned to a developer. We will let you know once the issues are resolved.

    Regards,
    HDW Player

  15. ricarod
    Member
    Posted 9 months ago #

    Thank you, I'll stay tuned for updates.

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