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[closed] How to approve optional properties in open graph (16 posts)

  1. Martyr13
    Member
    Posted 1 year ago #

    I've seen a number of people on this forum with this same issue, but I haven't seen it actually resolved. What instructions can I use, so facebook will approve my request for allowing user messages, explicit tags, and explicitly shared?

    Do I need to provide them with my login information? Do I need to create a test user for them, and supply them with that information? I didn't do that for having my publish action, and they approved that. I assume the steps are the same for almost everyone, that's why I can't understand why there is so little information on the subject, considering that so many people seem to be having problems with it.

    I've submitted about a half a dozen variations of the instructions, and I've been rejected every single time.

    http://wordpress.org/extend/plugins/facebook/

  2. Mike Shupp
    Member
    Posted 1 year ago #

    Same here... what instructions should we give in the submit for approval process for the User Messages, Tags, and Explicitly Shared capabilities?

  3. Charles Kelley
    Member
    Posted 1 year ago #

    Shouldve read this before I created a post. I have the exact same question. They keep rejecting it and pointing me back to the Facebook for WordPress dev page on Facebook.com that says to check all three boxes, nothing more.

  4. Charles Kelley
    Member
    Posted 1 year ago #

    Upon mentioning the oversight that they explicitly told us to check those boxes upon submission in my submission of the action only (sans optional capabilities), I got my action approved and then just got this response back from Facebook:

    I have approved your built-in Publish action without the additional properties. I wanted to apologized for the miscommunication regarding the additional properties requested. The update on the docs was missed by our review team and if you resubmit your Action Type again I should be able to approve the additional properties of User Messages, Tagging and Explicitly Shared.

    Reply to this email once you've resubmitted and I'll approve your Action Type as soon as possible.

    Thanks and apologies for the inconvenience,

  5. Charles Kelley
    Member
    Posted 1 year ago #

    And they're all live! Problem solved.

  6. Mike Shupp
    Member
    Posted 1 year ago #

    Were you still required to enter instructions in the submit for approval process for the User Messages, Tags, and Explicitly Shared capabilities, and if so what did you enter?

    I've just tried resubmitting with complete guesses entered in those instructions boxes... could use some help.

  7. Charles Kelley
    Member
    Posted 1 year ago #

    I don't know if I was required to or not. I just had in there what I had originally submitted, which was my blog's login info and a step by step process of how those capabilities would be used on my blog (i.e. tagging would used when tagging someone, user messages would be used to post a message with the post to my timeline, and explicit sharing would be used when the box is clicked to share it on my timeline on the post page.). That was rejected the first go round.

    I also pasted in the text of the email in there and shot her and email back right after I submitted. They were approved about 10 minutes later.

    It seems to me, per the email above, that they changed the documents from something before that didn't explicitly mention to check those boxes to something that now does and forget to send word to the review team.

  8. Mike Shupp
    Member
    Posted 1 year ago #

    Here's my latest FB Developer Alert re: my submit for approval:

    "We were unable to successfully log-in to your app with the 'Login with Facebook' button or we were unable to locate the button within your app. Please ensure that you can successfully log-in to Facebook with the Facebook connect button and resubmit. https://developers.facebook.com/docs/authentication/

    screen shot:
    http://www.mikeshupp.com/site/wp-content/uploads/2013/02/FB_Capabilities_Error.png

    Any suggestions/ideas?

  9. smayernik
    Member
    Posted 1 year ago #

    having the same issue, can't figure out how to get User Messages, Tags, and Explicitly Shared capabilities to work. Approval Status is unsubmitted but I don't 'get' how to submit, without getting a m=bunch of error messages... I don't frickin' banners, optional banners, screenshots....

    Missing Information
    Your submission is missing data in the following fields:
    Category
    Privacy Policy URL
    Image: Web Banner
    Image: Cover Image
    Invalid Information
    Your submission contains invalid data in the following fields:

    You must choose at least one platform to be displayed

  10. mr.omneo
    Member
    Posted 1 year ago #

    Since the new version of the plugin I too have been struggling here.

    It's all very well FB sending a message saying you need to make changes but I have no idea what those changes need to be and the page they suggest looking at https://developers.facebook.com/wordpress/ is hardly clear when all it says is:

    Open your Facebook application's Open Graph dashboard (Open Graph -> Dashboard). You should see a "Publish" action type. Submit your action for approval. Select the following action properties:

    User Messages - attach a personalized message to each new post
    Tags - enables mention tagging of Facebook friends and pages
    Explicitly Shared - allows a post authored from the WordPress edit screen to be marked as explicitly shared to Facebook

  11. Martyr13
    Member
    Posted 1 year ago #

    Is there seriously nobody, who can help us out here? This is like being in a Kafka novel. The developers want US to explain to THEM how to enable the optional properties THEY designed. I simply don't understand what they want. For example, I got the publish action approved with this:

    1. Go to thumbliving.com, login to your WordPress user account.
    2. Go to the Facebook for WordPress and sync your WordPress user's Facebook account with it.
    3 Go to Add New Post or Add New Page.
    4. Create a New Post or a New Page, and provide an entry in the "Facebook Status on Your Timeline" field.
    5. Press "Publish"
    6. The published post or page will now be posted as well on the WordPress user's Facebook
    timeline.

    but I can't get user message approved with the same instructions, even though, I state on line number 5 how to post a user message on my blog. If there's something wrong with my original instructions, why did they approve the publishing action in the first place?

    The instructions are going to be the same for ever single WordPress blog. There MUST be some kind of template to follow where we simply fill in the specific information of our websites. Why all the mystery? If it's so complicated, there should be more thorough documentation. If I'm dimwitted, and missing something obvious, well chastise me and send me to the instructions with my tail tucked between my legs.

    Could somebody who has had optional properties approved tell us what template they followed?

  12. Martyr13
    Member
    Posted 1 year ago #

    Is there seriously nobody, who can help us out here? This is like being in a Kafka novel. The developers want US to explain to THEM how to enable the optional properties THEY designed. I simply don't understand what they want. For example, I got the publish action approved with this:

    1. Go to thumbliving.com, login to your WordPress user account.
    2. Go to the Facebook for WordPress and sync your WordPress user's Facebook account with it.
    3 Go to Add New Post or Add New Page.
    4. Create a New Post or a New Page, and provide an entry in the "Facebook Status on Your Timeline" field.
    5. Press "Publish"
    6. The published post or page will now be posted as well on the WordPress user's Facebook
    timeline.

    but I can't get user message approved with the same instructions, even though, I state on line number 5 how to post a user message on my blog. If there's something wrong with my original instructions, why did they approve the publishing action in the first place?

    The instructions are going to be the same for ever single WordPress blog. There MUST be some kind of template to follow where we simply fill in the specific information of our websites. Why all the mystery? If it's so complicated, there should be more thorough documentation. If I'm dimwitted, and missing something obvious, well chastise me and send me to the instructions with my tail tucked between my legs.

    Could somebody who has had optional properties approved tell us what template they followed?

  13. mr.omneo
    Member
    Posted 1 year ago #

    SUCCESS!

    Using some of the text that Charles Kelley posted I added some from the FB for WordPress page and this is what I entered for the 3 boxes which earned me those elusive 'ticks'! Crude, but effective!

    Hopefully it'll work for others

    TAGGING

    Tagging would be used when tagging someone.

    I'm using the Facebook for WordPress plugin which states:
    Open your Facebook application's Open Graph dashboard (Open Graph -> Dashboard). You should see a "Publish" action type. Submit your action for approval. Select the following action properties:

    User Messages - attach a personalized message to each new post
    Tags - enables mention tagging of Facebook friends and pages
    Explicitly Shared - allows a post authored from the WordPress edit screen to be marked as explicitly shared to Facebook

    USER MESSAGES

    User messages would be used to post a message with the post to the timeline.

    I'm using the Facebook for WordPress plugin which states:
    Open your Facebook application's Open Graph dashboard (Open Graph -> Dashboard). You should see a "Publish" action type. Submit your action for approval. Select the following action properties:

    User Messages - attach a personalized message to each new post
    Tags - enables mention tagging of Facebook friends and pages
    Explicitly Shared - allows a post authored from the WordPress edit screen to be marked as explicitly shared to Facebook

    EXPLICIT SHARING

    Explicit sharing would be used when the box is clicked to share it on my timeline on the post page.

    I'm using the Facebook for WordPress plugin which states:
    Open your Facebook application's Open Graph dashboard (Open Graph -> Dashboard). You should see a "Publish" action type. Submit your action for approval. Select the following action properties:

    User Messages - attach a personalized message to each new post
    Tags - enables mention tagging of Facebook friends and pages
    Explicitly Shared - allows a post authored from the WordPress edit screen to be marked as explicitly shared to Facebook

  14. Martyr13
    Member
    Posted 1 year ago #

    Yea, that worked for me on one of my apps, and they also approved the optional properties on another app that I submitted using much different language, so it looks like they've changed something, and are now approving many more submissions. About time they got that figured out. The whole thing could still use much more explicit documentation, but I'm just glad I don't have to worry about it any longer.

    Thanks for your help mr.omneo.

  15. WraithKenny
    Member
    Posted 11 months ago #

    Seems like they make this hard on purpose.

  16. esmi
    Forum Moderator
    Posted 11 months ago #

    @WraithKenny: As per the Forum Welcome, please post your own topic. This topic is 5 months old.

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