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[resolved] How to allow other user role to have admin rights to reply to ticket submitter? (3 posts)

  1. chibib0
    Member
    Posted 3 years ago #

    How to allow other user role (ex. Author) to have admin rights to only reply to ticket submitter?

    I do have other support agents and I would like them to reply to the ticket submitter but not to create forms. How to allow them to do this?

  2. chibib0
    Member
    Posted 3 years ago #

    I found it already! ^_^v

  3. Nyhm
    Member
    Posted 3 years ago #

    Could you explain how you did this?

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