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How to access my files without FTP (3 posts)

  1. fightersrep
    Member
    Posted 1 year ago #

    I have a unique situation. My client setup their site with Wix.com (which sucks), and I have no access to any FTP. I was not the original person that was working on the site, so I myself did not setup WordPress. I want to transfer the site to a new domain, but I don't want to lose all of the work I've done to the theme. I figured I need to access the FTP files to paste onto the new WordPress setup...So my question is, how can i do this? Do I need to setup a MySQL DB and get access from the original creator of WP? There has to be some way I could access my data.

    Thank you!

  2. Andrew
    Forum Moderator
    Posted 1 year ago #

    Your client can ask the website's hosting providers for the FTP credentials. You can't really do anything without them.

  3. ohceeya
    Member
    Posted 1 year ago #

    If you have admin privileges on that WP site you could install a backup plugin like BackUpWordPress to download the files and database.

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