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WooCommerce - excelling eCommerce
[resolved] [closed] How is Woo support? (6 posts)

  1. epiclaserkarate
    Member
    Posted 8 months ago #

    I really want to talk to a human about woocommerce (like godaddy customer service). I am using woocommerce on my site now and like it but I can't use the help desk or support features because its a free plug-in. Is it worth buying something even though I don't want anything else just so I can actually talk to someone? Is that even an option? I want to continue using this product and get better at it but I struggle with the forums. I would benefit greatly from just speaking to someone for 3 minutes. I appreciate any feedback I can get from the community. Thanks!

    http://wordpress.org/plugins/woocommerce/

  2. esmi
    Theme Diva & Forum Moderator
    Posted 8 months ago #

    You may want to consider hiring someone for that level of support.

  3. epiclaserkarate
    Member
    Posted 8 months ago #

    Really? Just to speak to someone for a few minutes? Is the live operator even an option?

  4. jimlongo
    Member
    Posted 8 months ago #

    There is no live operators, and there is no support unless you've bought something, and even then the support is only for the item you purchased, and even then it's really mostly for bugs.

    I love woocommerce, but you really have to figure it out yourself for the most part.

  5. epiclaserkarate
    Member
    Posted 8 months ago #

    Thank you @jimlongo! I did find a good site called [link removed per the forum rules] that you can hire professionals to help you. It's about $50 an hour with 2 hour minimum plus %10 to the site. Lots of very smart people to help!

  6. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    Sorry, but topics on the subject of hiring people get closed per the forum rules -

    http://codex.wordpress.org/Forum_Welcome#Offering_to_Pay

    Nothing personal, they just attract too much spam.

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