WordPress.org

Ready to get started?Download WordPress

Forums

How does one contact support directly? (5 posts)

  1. Leisureguy
    Member
    Posted 2 years ago #

    1. When I post now, I am asked to specify version. I use WordPress.com, so I have not previously had to know the version number. How do I see which version I am using?

    2. How do I contact support directly?

  2. Digital Raindrops
    Member
    Posted 2 years ago #

    Hi,
    This is not the correct place for WordPress.com questions, this is WordPress.org for self hosted installs.

    Regards

    David

  3. Leisureguy
    Member
    Posted 2 years ago #

    Interesting. I got to this forum directly from the link in my WordPress.com dashboard. Do you have any idea why WordPress.com has decided to channel users to WordPress.org forums?

    To be clear: I was on my WordPress.com dashboard, seeking help, and the only link that I had was to this forum. There was no link to any WordPress.com forum. So I assumed that I was supposed to post my queries here.

    I might be a good idea for the WordPress.com dashboard to direct people to the WordPress.com forum/support. Just a suggestion. I would make it directly, but WordPress removed from my dashboard the link that allowed me to make suggestions to them directly.

  4. cubecolour
    ɹoʇɐɹǝpoɯ
    Posted 2 years ago #

    There's no reason why WordPress.com would channel people to the WordPress.org forum.

    You need to ask on WordPress.com why the link sent you to the wrong place.

  5. alchymyth
    The Sweeper & Moderator
    Posted 2 years ago #

    might be a good idea for the WordPress.com dashboard to direct people to the WordPress.com forum/support.

    I agree ;-)

    here is the link:
    http://en.forums.wordpress.com/

    you might want to tell them at:
    http://en.support.wordpress.com/contact/

Topic Closed

This topic has been closed to new replies.

About this Topic