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Social Count Plus
[resolved] How do you erase Facebook counter cache ? (7 posts)

  1. Quentin83
    Member
    Posted 8 months ago #

    Hello !

    I use your plugin for 3 days, no problem with Twitter, but I have a problem with Facebook counter.

    When I started to use your plugin, I had 13 facebook fans, but now I have 33. The problem is than the counter is always 13...

    How can I erase Facebook counter cache ?

    Thank you very much !
    Quentin

    http://wordpress.org/plugins/social-count-plus/

  2. Quentin83
    Member
    Posted 8 months ago #

    PS : I only use counter in a widget, with shortcode.

  3. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    Count is reset every 24 hours or when you click to save the plugin options!

  4. Quentin83
    Member
    Posted 8 months ago #

    Thank you for your answer.

    I read than it is reset every 24 hours but no on my website... I installed it there was more than 48h and never updated... :-(

  5. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    If not updated is the fault of your server or WordPress that lost limpagem Cron.
    Or even may have been saved by a page caching plugin.

  6. Quentin83
    Member
    Posted 8 months ago #

    But I don't know why it works with Twitter and no with Facebook...

  7. Claudio Sanches
    Member
    Plugin Author

    Posted 8 months ago #

    It could be the Facebook API that has not yet submitted updated data.
    They have a cache that it takes to update the data as well.

    Keep calm, not everyone is going to work the way you would like to work.

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