Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
You need to talk to the people who are selling this Business service.
Who is That and how do I contact them?
Here is the link from which you can contact them.
http://store.wordpress.com/plans/
We tried to upgrade our account and went to that link you supplied, but it keeps telling us our account isn’t valid. our WordPress account was setup a long time ago and the person who set it up chose admin as our username. We have tried to create another administrator but this new user won’t enable us to log into the WordPress store.
Any way out of this loop?
We have been to the support thanks, but our valid email keeps telling us that ‘We were unable to fetch your activation record. Are you sure you specified the email address you signed up with?’
So we need to actually be able to contact the support, but with your free account there is no way we can see we can do this. Any other thoughts?
Is the site hosted on wordpress.com / self hosted?
No it isn’t hosted on WordPress it is self hosted.
Then what is the upgrade option you are talking about. Thats only available for wordpress.com hosted sites only.
But another blog we have that is self hosted has premium membership so you can get all the SEO features.
Are you talking about any plugin???
Can you kindly share a snap?
Not a plugin that I am aware of. We just thought we would upgrade here — http://store.wordpress.com/plans/
are these plans only for wordpress hosted sites? I would of thought that by upgrading you could get all the other features that the basic doesn’t offer.
No that’s for WordPress hosted site only.
Here is the difference
http://en.support.wordpress.com/com-vs-org/
