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1. daverap
   Member
   Posted 1 year ago #

   I'm using 2.x and want to upgrade to 3.0.4

   My hostname is subdomain.domain.com

   but when I enter it along with the user name and password, I get the following:

   Error: There was an error connecting to the server, Please verify the settings are correct.

   and in the hostname field it says:

   subdomain.domain.com://subdomain.domain.com

   I.e., the hostname is being added to itself automatically and I can't upgrade.

   If I enter "bob" as the hostname then the field will appear as
   bob://subdomain.domain.com

   I deleted cookies/history etc. from Internet Explorer. I ran CCleaner to get rid of any stuff, yet when I go back to the upgrade page it insists that the host name is
   subdomain.domain.com://subdomain.domain.com

   Bountiful TIAs for any assistance.

2. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   You need to enter your database hostname.

3. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 1 year ago #

   Which is normally localhost

4. Dion Hulse (@dd32)
   WordPress Dev
   Posted 1 year ago #

   You've hit a bug that was in a early version of WordPress, You'll need to enter your hostname as 'subdomain.domain.com:21' in the FTP Credentials.

   This happens when someone attempts to use 'ftp://hostname/' as the FTP address in early versions of WordPress, it assumes 'ftp' as the hostname and '//hostname/' as the port (Which will obviously fail). Entering it as 'hostname:21' rests the port back to the FTP default of 21.

5. daverap
   Member
   Posted 1 year ago #

   Thanks all for replying.

   Unfortunately none of these solutions have worked and my web host says I should go the manual update route which is not very appealing.

   David

6. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 1 year ago #

   daverap - Don't be scared by the manual update!

   Can you FTP files? Then yes, you can do a manual update :)

   Manual Update Directions.

7. daverap
   Member
   Posted 1 year ago #

   Thanks. I'll try not to be scared.

   I think it's more the pain in the neck and time factor.

8. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 1 year ago #

   Depending on your host, it can actually be faster :)

9. Dion Hulse (@dd32)
   WordPress Dev
   Posted 1 year ago #

   Unfortunately none of these solutions have worked

   May I ask what the follow up error was after you tried my method?

10. daverap
    Member
    Posted 1 year ago #

    This is what I entered:
    Hostname: subdomain.domain.com
    Username: subdomain.domain.com
    Pwd:

    Result:

    Pink box at the top of the screen: Error: There was an error connecting to the server, Please verify the settings are correct.

    Next line: To perform the requested action, connection information is required.

    Hostname and username are filled in though hostname now appears as subdomain.domain.com:21

    I enter my password again and get the same message.

    I appreciate your time and concern.

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