That's not being resolved, that's being answered.
So no, this topic has not been resvoled you've only been able to give an answer which did not help me with my quest to improve on the shitty load time.
But you probably think that your support page gives a positive impression when everything says "resolved". It's not as if visitors will actually open a topic to check wether or not it has really been resolved.
Thanks for the link. It's good to see that there is a bit of documentation that might help some people. Removing the tooltip makes the plugin lots and lots better.
What I don't get however, why make a shitty plugin version and then say "to get the good one, buy the pro version". That just makes me not wanting the pro-version. You're doing this to make money, not the help people.
Since this is turning into a discussion (and i've got way better things to do than comment on how little you seem to care for your users), I've just deleted your plugin and installed one of the many free widgets that seem to have very good support. I got rid of the ridiculous I-button AND no more tooltips AND it was totally free (not to mention that the other one actually loads within a minute). How about that... everything solved and improved without spending a penny.