Support » Fixing WordPress » Home page is blank

  • My site used to work fine…now all of a sudden when I go to my URL/home page, I get a totally white/blank screen…no error or anything…I have the home page set as a squeeze page that when submitted redirects to another page on my site, but like I said it used to work and now totally blank? can anyone help?

Viewing 15 replies - 1 through 15 (of 19 total)
  • If you haven’t changed anything within WordPress or your website, then a blank page can usually be a php error. Try looking in the file that contains the php errors, or possibly you have CPanel access to view the error logs.

    First things first,change your theme and try loading your site again. If it shows up this time,go to the folder of the theme you were using and check all the files. Check if their names are correct and if their extensions are correct. Stress on the php files. For an example you may have something like indexp.php or index.phppb.If so rename these files to their default names and activate this theme again.Load your site again and it should come up fine 🙂

    Thread Starter mtball23

    (@mtball23)

    I changed the theme but the home page still is blank? This is crazy…should I try deleting out the theme and re-uploading etc? I’m not very tech savvy with this stuff so I tried to check the php files and they all look OK to me I guess…they all end with .php and nothing else and there is an index.php

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Ten theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter mtball23

    (@mtball23)

    OK, thanks everyone but still not working…

    I deleted my theme, used 2010 didn’t work…re uploaded my theme deactivated my plugins – didn’t work…I reactivated my plugins and removed those not active still doesn’t work…

    Not sure I understand the resetting the plugins folder thing? THANKS!

    Not sure I understand the resetting the plugins folder thing

    See the link I gave above.

    Do you have access to the error log file for any php errors ? Or, even access to the web sever logs.

    I’m getting exactly the same issue.

    Have changed the template, reset the plugins folder, deactivated all plugins, and get nothing. My hosts advise me that it is a script issue, not their hosting, but it has been sporadic for a few days, and is now a permanent issue. There are no errors in the php error logs.

    Any further suggestions?

    If your hosts advise that it is a script issue, then can you ask them what script is causing the problem.

    Make sure that (php) display errors is ‘off’, and log errors is on. Also, make sure that the error reporting is ‘high’ enough to display all/most of the errors (http://php.net/manual/en/function.error-reporting.php).

    You can find all that out by running this in a php script.

    <?php
    phpinfo();
    ?>

    The information they gave is that “it’s a well known WordPress issue”, and that I need to come here for assistance. I’m currently reinstalling WP on the domain to see if that helps, because this only became permanent after upgrading automatically to the newest version.

    So reuploading the WP files from scratch did it. No idea why it’s been going blank, though.

    You probably had a corrupt file. It happens some times.

    Thread Starter mtball23

    (@mtball23)

    I still haven’t fixed mine…How did you reupload WP from scratch? I don’t want to lose all my content etc…How do you do that? THANKS!

    Mtball23 – Take a full backup first, that is all the database, and all the files (php,etc,etc.

    Then use SFTP or FTP to reupload the WordPress files. You will not loose your content, as the reupload only overwrites the files in all the paths, it will not overwrite the database (your content).

    Thread Starter mtball23

    (@mtball23)

    did it and it didn’t work…I’m totally lost…if it never worked then I’d think I screwed something up with set-up but it 100% worked when I launched the site…?

Viewing 15 replies - 1 through 15 (of 19 total)
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