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1. kalaka-district
   Member
   Posted 1 year ago #

   I have spent a considerable amount of time trying to quell this problem prior to posting here. I have my fingers crossed, hoping someone can help.

   I am using the latest version of WP, but this happened prior to the upgrade.

   One day I went to my site - http://www.allknowingforce.com - and the home page got a 404 error. It loaded for a second and then disappeared. However, when I entered in the site like http://www.allknowingforce.com/wonderful, it works. Wonderful is the name of the directory in which WP is stored.

   I am unable to edit via General Options in the dashboard, because I added two lines to wp-config file, so the ability to change it there is grayed out.

   This is driving me nuts and I need all the help I can get. Please let me know if you need anything from me. I will respond immediately. Thank you.

2. Matt McInvale
   Member
   Posted 1 year ago #

   Looks like it's working to me?

3. dragonc
   Member
   Posted 1 year ago #

   Works for me in Firefox. I haven't got IE so I can't tell you about that. Are you using the latest version of your browser? Have you cleared cache? Have you tried it in another browser or another computer?

4. kalaka-district
   Member
   Posted 1 year ago #

   @ Matt McInvale

   Thank you for the response.

   Are you using Firefox or Internet Explorer?

   In IE, I cannot get it to work.

   In FF, it works but (see below)...

   Also, the header is not present, nor are some of the other buttons. For instance, on the top left, is supposed to be an All Knowing Force banner, which is missing.

5. kalaka-district
   Member
   Posted 1 year ago #

   @ dragonc

   The reply is appreciated.

   I began receiving messages from readers and show listeners a week or two ago. I didn't touch anything within WP for this to have happened. Therefore, it's safe to say it's happening on multiple browsers and on multiple computers. I've done some trial-and-error myself and it doesn't work perfectly on any computer.

   However...the home page LOADS in FF, but does NOT in IE. Also, when it loads in FF, certain things are missing, though.

   All caches were cleared.

   Please help. Thank you again.

6. Matt McInvale
   Member
   Posted 1 year ago #

   I use Chrome.

   Here is what Litmus sees: http://binarym.litmus.com/pub/1cb672f

7. kalaka-district
   Member
   Posted 1 year ago #

   I'm unsure why it isn't working in all browsers, as there was NEVER a problem in the past.

   I'm using IE 8 and the home page loads for a split second and then get the 404 message.

   I'm also using the newest version of FF (beta) and the home page loads but some things are x'd out.

   However, everything works - on all browsers - as http://www.allknowingforce.com/wonderful .

   I'm so confused!

8. kalaka-district
   Member
   Posted 1 year ago #

   Can anyone help?

9. Jack_NL
   Member
   Posted 1 year ago #

   I notice an extra "/" on every adress on your page.

   http://allknowingforce.com/wonderful//
   http://allknowingforce.com/wonderful//articles/

   Does that give a clue?

   Good luck.

10. cmsnext
    Member
    Posted 1 year ago #

    I think you need to do this in wp-admin

    Settings > General
    WordPress address (URL)
    Site address (URL)

    looks like for both you have written
    http://allknowingforce.com/wonderful/

    change that to
    http://allknowingforce.com/wonderful

    and it will work fine

11. kalaka-district
    Member
    Posted 1 year ago #

    @ Jack_NL

    I noticed that as well and tried to change it by editing some of the files, but the things I tried didn't work.

12. kalaka-district
    Member
    Posted 1 year ago #

    @ cmsnext

    I am unable to do this there because the option to is "grayed out," meaning I see entries there, but I'm not able to edit them.

    I DID edit this through the wp-config file, and when I added two lines, I never once regained the ability to edit through the location you mentioned.

13. cmsnext
    Member
    Posted 1 year ago #

    Ok, as you have added the 2 lines to wp-config file, you will need to open the wp-config file via your FTP and edit the Site URL & home url by simply removing the / in the end and it should work fine.

    As the values are via wp-config file you cannot edit via the method I have mentioned.

    define('WP_SITEURL', 'http://allknowingforce.com/wonderful');
    define('WP_HOME', 'http://allknowingforce.com/wonderful');

14. kalaka-district
    Member
    Posted 1 year ago #

    @ cmsnext

    I have made the changes in the wp-config file. A "/" does NOT appear at the end of either wonderful.

    In FF, the banner does not load and some images from the theme do not load. Maybe there is an issue in the header file?

    In IE, nothing has changed. When http://www.allknowingforce.com is typed into the browser, the site doesn't load. When http://www.allknowingforce.com/wonderful is typed into the browser, the site loads perfectly and all the images that are missing in FF appear.

    Thank you for all your help, and I await your next reply.

15. cmsnext
    Member
    Posted 1 year ago #

    Ok can you do three things.

    1 Post the wp-config screen shot (remove the database logins / connections) just the screen to wp_siteurl.

    2. Post the screen shot of Settings > General

    3. Post the screen of the htaccess file

    Also is the site loaded under a sub directory? or is it the root directory?

16. kalaka-district
    Member
    Posted 1 year ago #

    I will be home much later tonight and will get this to you as soon as I walk in.

    Where do I find the htaccess file? I HAVE looked for it in the past, but could not find it.

17. cmsnext
    Member
    Posted 1 year ago #

    its usually in the root directory, if not find in the "wonderful" directory, if still you cant see then you will need to go via cpanel/hosting panel > file manager there you will see the file

18. kalaka-district
    Member
    Posted 1 year ago #

    I am not sure of the difference between a root directory and a sub-directory. However, I assume a sub-directory would be, in this case, Wonderful. So, yes, the site files are located in Wonderful.

    As far as the screen shot goes, I don't know how to post it here. I did save it to my desktop, though.

    I cannot find the htaccess file anywhere.

    Thank you for troubleshooting this with me. I look forward to your reply.

19. cmsnext
    Member
    Posted 1 year ago #

    Its looking all ok for me now... if you see the site... it looks fine now do check and let me know...

20. kalaka-district
    Member
    Posted 1 year ago #

    I just viewed the site in FF and it was perfect.

    I then viewed it in IE 8 and the same problem persists - when I type in the URL, it gets a 404 error.

    However, when I type allknowingforce.com/wonderful it works BUT now all the banners and missing pictures are there!

    So, the only issue is I can't get it the URL to work in IE!

    Do you get it to work in IE?

21. cmsnext
    Member
    Posted 1 year ago #

    Yes, I see in IE the error 404 comes up but when I type http://www.allknowingforce.com/wonderful/ it shows perfect with banners and pictures. 404 shows only when http://www.allknowingforce.com/ is typed. By any chance, you have set Static Page under Reading under Settings?

22. kalaka-district
    Member
    Posted 1 year ago #

    The static page option is NOT checked.

    "Your latest posts" is what is checked.

23. cmsnext
    Member
    Posted 1 year ago #

    the only option I could check is that you provide a screenshot of the hosting folders, the htaccess, and config on the all http://www.allknowingforce.com/ and http://www.allknowingforce.com/wonderful/

24. kalaka-district
    Member
    Posted 1 year ago #

    All of the contents of the site are in the Wonderful sub-directory. The only thing in the AllKnowingForce folder are two index files.

    Does this help?

25. cmsnext
    Member
    Posted 1 year ago #

    well if you could provide a screenshot that would be best...

    you could take a screenshot and then upload to your server and then post me the link here (for all hosting folders, the htaccess, and config on the all http://www.allknowingforce.com/ and http://www.allknowingforce.com/wonderful/ )

26. kalaka-district
    Member
    Posted 1 year ago #

    Hi. I'm uncertain if I'm violating any rules by asking this question, but is there any way we can chat in real-time about this (such as via an instant message program)?

    I do realize these forums are a way of helping people with their issues, so I'd gladly post a recap for others to read.

    Please let me know. I'd appreciate it. And, I do appreciate everything you've done so far.

    I await your reply.

27. kalaka-district
    Member
    Posted 1 year ago #

    Hi. I have not heard from anyone so let me know exactly what is needed and I will post it. I just don't want to make all that info public in case it gets into the wrong hands.

28. kalaka-district
    Member
    Posted 1 year ago #

    Are you still there?

    Please reply. I appreciate all your help and I'm sure this is one tweak away from being resolved.

    I do have all the info. I can provide it here. I just hope someone can't hack my site from it.

    Is this acceptable?

29. cmsnext
    Member
    Posted 1 year ago #

    Hi, sorry was away. Can you send me email / name via my contact form on my site? I will send mail on how we can chat and sort this out.

30. kalaka-district
    Member
    Posted 1 year ago #

    Hi. I'm assuming your site is cmsnext.com. Therefore, I just went there and sent you my contact info. Awaiting your reply.

    Thank you for getting back to me!

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