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[resolved] HELP! WP-ADMIN is showing as a blank screen! (8 posts)

  1. alamodest
    Member
    Posted 3 years ago #

    Hi,

    I just found out tonight that my wp-admin is not working on my WordPress blog's administrator backend. When I try to access wp-admin, it is just showing up as a blank page. I need to have it work ASAP. As far as I know, I did not do anything that led to this. The last time I used it, everything was fine and was able to publish a post.

    The URL for the backend WordPress is http://alamodest.com/wp-admin

    I would greatly appreciate a speedy response! I need to put up a post tonight or tomorrow the soonest.

    Thank you very much,
    Rachel

  2. Tara
    Member
    Posted 3 years ago #

  3. alamodest
    Member
    Posted 3 years ago #

    Hi t-p,

    Thanks! It does show up the login screen, but then it turns into a blank white screen again once I successfully login. An interesting thing I found out just this morning was that, logging in through wp-login.php works fine on my iPhone but not on my laptop. Do you know why this is happening? At first I thought it may have been my host's upgrading their PHP, and since I haven't updated my WordPress since almost a year ago, I thought that maybe my WordPress and their supposed PHP upgrade aren't compatible. Would this ever be the case---a PHP upgrade not supporting an older WordPress version? Anyway, I don't want to confuse you or stray away from the problem because I am just assuming here.

    It has been the second day, and I still cannot see my administrator page.

    I would appreciate any help on this!

    Sincerely,
    Rachel

  4. Tara
    Member
    Posted 3 years ago #

    try:

    -deactivating ALL plugins temporarily to narrow down and possibly fix the problem. If the problem goes away, activate them individually to find the culprit.

    If you don't have access to your admin area, try deactivating them manually via FTP or phpMyAdmin.

    -switching to the default theme ("twentyten") for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

  5. alamodest
    Member
    Posted 3 years ago #

    Thanks, I will try what you suggested. Also if this gives you any indication of the problem at all, here is what it says on my error log:

    [18-Jan-2011 22:13:45] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/alamodes/public_html/wp-content/plugins/add-to-any/services.php:2) in /home/alamodes/public_html/wp-includes/pluggable.php on line 868

  6. esmi
    Forum Moderator
    Posted 3 years ago #

    FTP into your site (or use whatever file management application your host provides) and delete the wp-content/plugins/add-to-any folder.

  7. alamodest
    Member
    Posted 3 years ago #

    esmi, you got it! It worked! That was obvious from the error log though, wasn't it? I should've viewed it sooner. Thank you very much for this fast reply! I deemed this resolved. :)

  8. esmi
    Forum Moderator
    Posted 3 years ago #

    Glad I could help. :-)

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