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Help! whats my username? 1 click installation in namesco (5 posts)

  1. GlamFusion
    Member
    Posted 1 year ago #

    I have no idea what I am doing!

    I have used the 1 click installation with my hosting account on Namesco and it come up on the web address http://www.glamfusion.co.uk/wp it asks me to log in but I dont know what my username or password are?

    It has created a database for me but the username and password from that are not it, is it in one of the files or does anyone know how to find it?

    I just want to start building my website but I cant even access it!

    Can someone please help me???

  2. keesiemeijer
    moderator
    Posted 1 year ago #

    did you try the "Lost your password?" link here: http://glamfusion.co.uk/wp/wp-login.php

  3. GlamFusion
    Member
    Posted 1 year ago #

    yes but I didn't set up a user name or password, when I put in the username or my database and password it says it is not registered (as does my email)if so dont know where i would find it? is it in one of the files?

  4. keesiemeijer
    moderator
    Posted 1 year ago #

    Didn't you have to provide a username and password with the 1 click install? Usually you have to fill in the password and username yourself. Ask your host what the login credentials are If you didn't have to do that.

    Otherwise see:
    http://codex.wordpress.org/Login_Trouble
    http://codex.wordpress.org/Resetting_Your_Password

  5. Namesco Support
    Member
    Posted 1 year ago #

    Hello Glamfusion,

    The username and password are set by yourself during the installation process. Unfortunately we do not have any visibility of these details once you have completed the install.

    What I would suggest is that you log back into Softaculous, go to the section for 'Current installations' and the remove the install that you have just created.

    You can then start from scratch with a new installation and set a new username and password.

    If you have any difficulties please send us an enquiry through your Online Control Panel and we will assist further.

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