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Help! Website crash and unable to log-in to admin (2 posts)

  1. Kate Meredith
    Member
    Posted 3 years ago #

    Hi. I tried to get onto our website today but it's crashed and we cannot even log-in to admin. our address is http://www.boxclevercreative.co.uk
    This is what comes up when we put in the web address;
    Warning: require_once(/home/hsphere/local/home/katecanvas/boxclevercreative.co.uk/wp-config.php): failed to open stream: Permission denied in /home/hsphere/local/home/katecanvas/boxclevercreative.co.uk/wp-load.php on line 30 Fatal error: require_once(): Failed opening required '/home/hsphere/local/home/katecanvas/boxclevercreative.co.uk/wp-config.php' (include_path='.:/hsphere/shared/apache/libexec/php5ext/php/') in /home/hsphere/local/home/katecanvas/boxclevercreative.co.uk/wp-load.php on line 30
    Can anyone help? Thankyou :-)

  2. Samuel B
    moderator
    Posted 3 years ago #

    error says wp-config.php is missing
    can you verify that with ftp or host's file manager?

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