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HELP - Trouble with DNS Record Formatting (1 post)

  1. terriecarpenter
    Member
    Posted 10 months ago #

    When I had my domain name (hosted by Intuit) redirected to my WordPress blog, it messed up my email. Intuit said I needed to update the WordPress records and gave me:

    MX Record - inbound.homesteadmail.com
    email Cnames for both
    ·"mail" Cname - mail.homesteadmail.com
    ·"smtp" Cname - smtp.homesteadmail.com

    But when I went into WordPress to update the DNS records, it said I didn't have the info in the right format. The WordPress format is:

    MX <pref> <host>
    CNAME <subdomain> <host>

    WordPress.com does not have phone support or live chat. I've searched their library of topics but they don't address the formatting issue.

    I don't know how to put the info given to me by Intuit into the format that WordPress wants. HELP. PLEASE. ANY ONE!

    Thanks.

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  • Started 10 months ago by terriecarpenter
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  • WordPress version: 3.2