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Participants Database
[resolved] Help! Some settings pages do not load... (15 posts)

  1. travelmoments
    Member
    Posted 1 year ago #

    When I go to the Participants Database Settings pae, then the General settings tab is the only one that loads... the other tabs (Signup form settings etc.) remain empty for some reason.

    How do I get to those settings? They used to come up Ok before...

    http://wordpress.org/extend/plugins/participants-database/

  2. travelmoments
    Member
    Posted 1 year ago #

    I tried everything from deactivating the plugin to reinstalling it, still no luck, still blank pages with only the "save plugin settings" button.

    I am running WP 3.5 and plugin ver 1.4.6

    And I really need to get at those settings...

    Thank you for any possible help,
    Eva-Maria

  3. xnau
    Member
    Plugin Author

    Posted 1 year ago #

    Eva-Maria,

    Do you see any error messages? Can you check your PHP error log after you try to load the settings page? What is the last item shown on the part of the settings page that you can see?

    What browser are you using? Have you tried a different browser?

    How about the manage database fields page...the tabs working there?

  4. travelmoments
    Member
    Posted 1 year ago #

    No error message, just empty page. Same is with the other tabs, just the general settings work. You can see the screenshot here
    http://tuleratsutama.com/settings-signup-page-error/

    I use Firefox but I tried with IE as well, no luck.

    Manage fields tabs work OK.

    How do I access the php error logs?

    Thanks, Eva-Maria

  5. travelmoments
    Member
    Posted 1 year ago #

    Sorry, the working link is THIS
    http://tuleratsutama.com/settings-page-error/

  6. xnau
    Member
    Plugin Author

    Posted 1 year ago #

    Eva-Maria,

    Actually, the error log won't help. The problem is most likely in the Javascript. What would really help is if you could get the "console errors" when you load the setting page. In IE, open the developer tools, then click on the "console" tab. Now, try to load the settings page and then click on a tab. Report any errors that show up in the console.

  7. travelmoments
    Member
    Posted 1 year ago #

    I get this error message

    CSS3117: @font-face failed cross-origin request. Resource access is restricted.
    noticons-regular-webfont.eot

  8. travelmoments
    Member
    Posted 1 year ago #

    BTW, I get the same message when I load the General Settings page, but the page appears OK.

  9. xnau
    Member
    Plugin Author

    Posted 1 year ago #

    OK, well, that's not related. I'm pretty sure that there is a conflict with another plugin. Did you install a plugin recently?

  10. travelmoments
    Member
    Posted 1 year ago #

    not in a while. Here is the list of plugins that are active o the site:
    Add Link to Facebook
    Facebook Like Box
    Fast Secure Contact Form
    Jetpack by WordPress.com
    My Link Order
    My Posts Order
    myRepono Backup Plugi
    Participants Database
    Polaroid Gallery
    TheThe Posts and Comments Widget
    WP Super FAQ

  11. xnau
    Member
    Plugin Author

    Posted 1 year ago #

    Yes, you just have to try disabling them...starting with the ones that affect things on the admin side.

  12. travelmoments
    Member
    Posted 1 year ago #

    Thanks!
    The plugin that caused the problem was TheThe Posts and Comments Widget.

    For information, another plugin that causes a big mess with the database is Relevanssi.

  13. jstorck
    Member
    Posted 1 year ago #

    The plugin "Social Essentials" also appears to conflict with PDB. PDB is well worth keeping so I deleted Social Essentials.

  14. xnau
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks, jstorck, identifying plugins that are incompatible is helpful. The authors of "Social Essentials" have chosen to load their javascript and CSS everywhere in the admin and it's interfering with other plugins.

  15. cejones
    Member
    Posted 1 year ago #

    I found this plugin also interferes with the Settings tabs:

    EasyRotator for WordPress

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