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HELP!!! Site down for a day and nothing is working! (3 posts)

  1. lhg0523
    Member
    Posted 1 year ago #

    My site has been down for over 24 hours, and I can't figure out what it is. First I thought it was my host- I emailed them, upgraded to a larger package, and it didn't work. They said that it was my memory script. Then I changed it. Nothing. Then they told me that I needed to contact my developer and "optimize" my scripts. What does that mean?!

    I also just updated to the newest version of WP on Thursday. I had uploaded a PDF file on Thursday, but I have already deleted that off my server. I can't access the WordPress Dashboard- I can only get into my cPanel server by going to the site address that does not have my domain in it.

    This is the error in the error log: Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp

    I absolutely can't figure out what is wrong! My site is being redesigned and is set to launch in 3 weeks, but I need it to continue to be active for those 3 weeks! Someone please help!!

  2. 123milliseconds
    Member
    Posted 1 year ago #

    Cannot allocate memory: couldn't create child process:

    Your host server is out of memory; you are sharing with too many people

  3. lhg0523
    Member
    Posted 1 year ago #

    Turns out that it WAS the host, even though they "said" it wasn't them. I will definitely be changing hosting companies with my new site though!

    Now just have to figure out why my site is all over the place! After it came up, the 3rd post's title was showing up in my sidebar. I have no idea how to fix it, and can't find anything to help me.

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