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[resolved] Help! Site down (5 posts)

  1. stephencphotog
    Member
    Posted 3 years ago #

    Hi

    http://www.stephenc.co.za

    I have upgraded to 3.1 last week and yesterday I added a new post. All was working fine at that time. I have since noticed that when I try and access my site (as well as the admin site) I get only a blank white screen, nothing else, no error messages.

    Is anyone able to tell me if this is a WP issue or an issue on my hosting server. If it is a wp issue what can I do to fix it?

    Interesting the page http://www.stephenc.co.za/weather works and this is not a wp page.

    Many thanks

    Stephen

  2. 123milliseconds
    Member
    Posted 3 years ago #

    >>>I get only a blank white screen,

    Check server error logs

    And/or php error logs

    Display of errors probably switched off; as it shoudl be

  3. stephencphotog
    Member
    Posted 3 years ago #

    It's back up. The server guys sorted it out. Not sure what exactly was the problem.
    Thank you.

    Stephen

  4. 123milliseconds
    Member
    Posted 3 years ago #

    Ok; pleasure

    Please mark thread as resolved so that

    - others with similar problem can see it as resolved and will read this thread for help if they have similar problem

    - people providing help see it as resolved and will not waste time reading this post.

  5. stephencphotog
    Member
    Posted 3 years ago #

    Report from server team : MySQL wasn’t allowing the connections while it definitely was running and could auth via the CLI. But a restart did the trick.

    Problem sorted.

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