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[closed] Help recovering blog access (4 posts)

  1. mrfroasty
    Member
    Posted 1 year ago #

    I am helping a friend of mine who is a journalists writting on http://zanzibaryetu.wordpress.com (which now she can not access it anymore to post anything).

    It looks like password has been hijacked and email also changed.In my idea the only way to recover is create a new password via the database, password reset will send mails to the fack email i guess...

    Many thanks, any help will be highly appreciated.

  2. s_ha_dum
    Member
    Posted 1 year ago #

    Treat it like a hack: FAQ: My Site Was Hacked. You should be able to get the password back with a database edit but that won't solve the problem. If someone got the password in the first place there is a bigger issue that needs to be addressed.

  3. mrfroasty
    Member
    Posted 1 year ago #

    @s_ha_dum,

    Thanks for a quick reply,Not so sure if you have noticed that the installation in question is not a standalone wordpress installation (hosted at wordpress).Myself I am not aware if those users have access to db, is it possible ?I am left with very few clues on how to fix the problem.

    Assume you are discussing a standalone (offtopic):
    You are completely wrong to say changing to a new password via db would not be a solution.We can never know how a hacker got a password, may be somebody choose weak password and a hacker got access by using a dictionary. Cant we just fix this by changing password and email via the db ?

  4. ClaytonJames
    Member
    Posted 1 year ago #

    Assume you are discussing a standalone (offtopic):
    You are completely wrong to say changing to a new password via db would not be a solution.We can never know how a hacker got a password, may be somebody choose weak password and a hacker got access by using a dictionary. Cant we just fix this by changing password and email via the db ?

    Your rebuttal is incorrect (or at the least, out of context). In this case it's also irrelevant. Because the site is being hosted on wordpress.com, your ability to address any issue that might actually be present, will be limited.

    You need to discuss the matter with support at wordpress.com. This forum is for self hosted WordPress installations.

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