HELP! Phantom links on products at check out

  • Resolved DecoDean

    (@decodean)


    10 years, 4 months ago

    Help!

    Here is my site: http://www.golfballmonster.com

    I am on Woocommerce Version 2.0.20

    With SOME items I am getting a phantom link on check out to what I think is the parent item from which I spawned the new item(s)

    Here is a link to a screen capture that shows this:

    http://www.golfballmonster.com/wp-content/uploads/2013/12/PhantomItems.jpg

    Note that the link’s item is not being added to the total order…but it is causing havoc with my order fulfillment dept and with the customers as it LOOKS like they are getting more than they are ordering.

    What am I doing wrong? I have “fixed” this on one item by simply deleting the product and adding it anew from scratch (not copying it from a previous “working” product. But I have dozens of these that were spawned from working products!

    THANK YOU!!!

    -Dean

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  • Thread Starter DecoDean

    (@decodean)

    10 years, 4 months ago

    I figured this out. If you are having this same problem, look at your SKU field. Whatever is there, is what is showing up as this phantom info. Just delete it and you will be fine (we don’t use SKU’s).

    The products I was cloning all had tons of crap in the SKU field. I could not see the SKU field so I could not find this problem. Once I saw that and deleted these words all was well.

Viewing 1 replies (of 1 total)
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