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1. exalge
   Member
   Posted 5 months ago #

   Hello friends,
   Could someone help me?
   After automatic upgrade to version 3.3, my site is up, but, I can't access the dashboard! It reports and error HTTP Error 500 (Internal Server Error).
   What should I do?
   Is there some way I can restore my access to the dashboard?
   Thank you in advance!

2. Pothi Kalimuthu
   Member
   Posted 5 months ago #

   You may want to deactivate all the plugins and see if it solves the issue.

3. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   Also read http://wordpress.org/support/topic/troubleshooting-wordpress-33-master-list

4. exalge
   Member
   Posted 5 months ago #

   I have read all the posts, and didn't find the solution!
   Please help

5. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   Check your server's error log and see what it says for the error 500.

   Did you actually TRY to do what that post says? Did you rename your plugins folder to plugins-old?

6. exalge
   Member
   Posted 5 months ago #

   @ Ipstenu. Thank you. I have tried. I cannot access the dashboard at all in order to do anything.

7. keesiemeijer
   moderator
   Posted 5 months ago #

   The solutions involve your using FTP or whatever file management application your host provides to get into the server your site is on. If you can't do that, you need to ask your host for help or consider hiring someone.

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