Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
Thank you for our quick reply
Yes – I’ve tried switching between the default and blog page settings – no
ok – I deactivated all the plugins that I am not currently using.
I’ll try the remainder of the ones that are not completely necessary.
Is this always a plugin related problem?
I’m using Elegant Themes. Is this problem known to be related to their themes – do you know?
Did you carry out any of the other steps I suggested above? All of them are a necessary part of basic troubleshooting.
Ok here’s everything I’ve checked:
On the top of the page: both discussion and comments boxes are ticked.
On the page info at the bottom – the allow comments button is ticked.
I’ve deactivated the plugins one at a time and none of that made a difference.
I deleted the plugins that I’m not using.
What is going on here….. I used WordPress on my old blog and this was never a problem… I used the same plugins…
Please try the steps I suggested above.
Ive done everything above except the complete php re-set. What will that do to all my content (which is created with the plugin Thrive Builder…. and how badly could I destroy my site with that?
I deactivated everything else manually.
Ok – I just discovered something….
I had created a page named blog – on that page I put my blog post.
Next to that on the menu was a category I had created “Leading”
So when I clicked on Leading – it gave me an excerpt of the blog post – when I clicked ‘see more’ it gave me the post with a comments box.
When I had my wordpress blog – it was my blog page that allowed for comments. I’ll have to see how this works out with the editor – but I think I may have a solution for now.
Still – no ability to get comments on any of the other pages… but I don’t want them there anyway.
I made the blog page private as it seems I don’t need it. But… how will people know I have a blog if it doesn’t say “blog” ?
Can you please give advice? Maybe I just name the category: Blog? 🙂
