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[resolved] Help Internal Server Error Twenty Eleven (8 posts)

  1. Backroadsliving
    Member
    Posted 1 year ago #

    I just received the following email from Google. Any help would be appreciated!

    "Google detected a significant increase in the number of URLs we could not access. It is likely that your server had an internal error or was busy when attempting to process these requests."

    My settings in my WordPress under Settings>Reading, are:
    Search Engine Visibility: "box is un-checked" Search Engine Visibility Discourage search engines from indexing this site

    User-agent: *
    Disallow: /wp-admin/
    Disallow: /wp-includes/

    Apparently there are a large amount of url's not being read by the Robots in Google.

    When I access my Google Web Master Tools I find this message,

    http://www.backroadsliving.com/: Increase in server errors

    Feb 10, 2013

    http://www.backroadsliving.com/: Increase in authorization permission errors

    robots.txt file Blocked URLs:1,103 Downloaded:6 hours ago Status:200 (Success)

    Thank you for your help in advance.

    http://www.backroadsliving.com

    C. Keys

  2. Tara
    Member
    Posted 1 year ago #

    Have you discussed the problem with your hosting provider?

  3. Backroadsliving
    Member
    Posted 1 year ago #

    Yes I did, I called and spoke to them before I posted this. They said it was not on their end. They assured me it was in the WordPress program. It looks like to me most of the url's are plugin and admin related that are not getting indexed? I don't know if I need to allow the robots to index the admin and included or what? Any help will be appreciated. I am in and out and can't answer right away sometimes.
    Thanks you.

    C. Keys.

  4. Backroadsliving
    Member
    Posted 1 year ago #

    This is the kind of errors I am getting .
    "wp-content/plugins/jetpack/functions.photon.php 500

    wp-content/themes/pinboard/sidebar-footer-wide.php 500

    wp-content/themes/pinboard/sidebar-bottom.php500

    wp-content/themes/pinboard/template-full-width.php 500

    wp-content/themes/pinboard/template-landing-page.php 500

    wp-content/plugins/jetpack/functions.gallery.php 500

    wp-content/plugins/jetpack/functions.opengraph.php 500

    wp-content/plugins/w3-total-cache/lib/SNS/utilities/response.class.php 500"
    Some are for twenty eleven themes,ect. Just a huge amount of them..

    There are over a 1000 of them. I read where the W3 Total Cache Plugin caused some problems for some people some time back. When I disable this plugin and go to my Google Dashboard do I need to mark the errors as fixed before Google will try to index them again?

    Thanks in advance! I really would love to find the problem to this issue.

    C.Keys.
    http://www.backroadsliving.com

  5. Tara
    Member
    Posted 1 year ago #

    Have you tried:

    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can't get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    - To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don't have access to your admin area, you can switch to the default theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

  6. Backroadsliving
    Member
    Posted 1 year ago #

    I don't have any problems getting into my admin area at all. I am wondering if I need to mark the errors fixed in my Google Dashboard as I deactivate the plugin. Will Google crawl them without me marking them as fixed? Also do I need to wait until Google crawls after each Plugin is deactivated? This seems like a very lengthy process as I heard Google doesn't crawl daily. Please advise.

    BTW. I have deactivated the W3 Total Cache Plugin as I read somewhere that it could cause this problem. Can I mark all the errors fixed in Google and request a fetch and it let me know if this fixed it?

    Thank you for your response.

    C. Keys.

  7. Backroadsliving
    Member
    Posted 1 year ago #

    Also how will I know if I deactivate all plugins if it is fixed without Google doing a new crawl? I guess I am just not tech savvy enough to understand it all. Your patience is much appreciated.

    C. Keys

  8. Backroadsliving
    Member
    Posted 1 year ago #

    Done.

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