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[resolved] Help!! HTTP 500 message, can't access site, not sure of current theme (4 posts)

  1. SRCreative
    Member
    Posted 1 year ago #

    Hi,

    Help!!!! I've installed about 14 themes, inc. Child Themes, and just finding my way around them to see which one works best. I then created a child theme for the Cloriato theme and when I checked my site I have the HTTP 500 Internal Server Error and can't log in.

    I've read some posts on how to fix this about renaming the current theme and I have logged into the CPanel/File Manager and can see my files, but I cannot see the Cloriato child theme listed, so I don't know if it got to create it or not! Sounds daft, but how do I know what theme I am currently using?

    My site is http://www.susierichards.com

    Thanks, Susie

  2. riversatile
    Member
    Posted 1 year ago #

    Using your FTP, download all the "wp-content\themes\" folder to your PC.
    Then, remove all the themes in it on your server.
    Then, check your website again.

  3. SRCreative
    Member
    Posted 1 year ago #

    Thanks riversatile, it works!
    You're the hero of the hour!

    I only deleted the latest theme I had activiated, Cloriato, and my site was available again. Does this mean there is a bug in the theme? In which case I won't use it again.

  4. riversatile
    Member
    Posted 1 year ago #

    Your welcome !

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