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Help for Someone Using Godaddy (10 posts)

  1. laurustech
    Member
    Posted 5 years ago #

    I downloaded WP through GoDaddy for my website, and am having password issues. I tried executing an emergency.php file to reset the passwords since it won't send me the emails, but I am still having trouble. It claims that the /blog/ doesnt exist, but yet the wp-admin/login.php does? How is that even possible?

    -Panicked in Chicago

  2. whooami
    Member
    Posted 5 years ago #

    where is the blog, please? url?

  3. laurustech
    Member
    Posted 5 years ago #

    the blog is supposed to be at laurustech.com/pages/blog

  4. whooami
    Member
    Posted 5 years ago #

    ok, and its installed.

    the front of the wordpress install is redirecting.

    1. are your home and site url settings correct?

    2. whats in any .htaccess files on that server?

    two things for you to look at.

  5. laurustech
    Member
    Posted 5 years ago #

    where can i find #2

    and what do i need to do to figure out #1

    ...yes i am this lost

  6. whooami
    Member
    Posted 5 years ago #

    regarding the passwd, this looks right

    http://www.laurustech.com/pages/blog/wp-login.php

    as does this,

    http://www.laurustech.com/pages/blog/wp-login.php?action=lostpassword

    you cant recover your passwd via email?

  7. whooami
    Member
    Posted 5 years ago #

    your url settings are fine, from what I can see, so scratch #1 for now.

    you check #2 by using an ftp client, and looking on the server itself.

  8. whooami
    Member
    Posted 5 years ago #

    nevermind, I see that thats the lost password screen just reloads.

    I could help you, but im doubting you want to hand over the necessary access to a stranger, since this is a business site.

  9. laurustech
    Member
    Posted 5 years ago #

    im desperate....

  10. Go Daddy
    Go Daddy Support
    Posted 5 years ago #

    @ laurustech
    Looks like you have two conflicting redirects.The first redirect goes to the www subdomain version of your site. The second one is a separate redirect that goes to the non www subdomain.

    This can be changed in the admin area under settings. You can also change that manually through phpMyAdmin.

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