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Help, customer can't check out via paypal (4 posts)

  1. jiujitsoul
    Posted 1 year ago #

    Anybody can help me please? My customer couldn't check out via paypal on my website and got the following error message:
    "The link you have used to enter the PayPal system contains an incorrectly formatted item amount."
    Looks fine on my ecommerce -> shipping settings.
    Please help.
    Thanks in advance

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    First, identify what ecommerce plugin you are using and then post in that plugin's dedicated forum via its page in the Plugin Repository.

  3. jiujitsoul
    Posted 1 year ago #

    ocCommerce Frameworkv1.4.5 and WordPress 3.5.1.
    I'm sorry. I'm new and the person who did the website for me has no customer service. I'm trying to figure this out on my own but I'm lost. I have no experience at all.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Since you do not appear to be using an ecommerce plugin, you need to post on an ocCommerce Framework forum.

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