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[resolved] Help! (8 posts)

  1. ipminc
    Member
    Posted 1 year ago #

    I installed a new plugin for an ecommerce site and now I can't even get into my wordpress site. Please help.

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 7680 bytes) in /data/17/1/18/125/1670288/user/1801527/htdocs/wp-content/plugins/wp-e-commerce/wpsc-shipping/tablerate.php on line 30

    http://wordpress.org/extend/plugins/wp-e-commerce/

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    This is a site issue - not a plugin one. Try increasing the memory available to PHP.

  3. ipminc
    Member
    Posted 1 year ago #

    Is there a way to get into the back end of the wordpress site to deactivate a plugin?

  4. ipminc
    Member
    Posted 1 year ago #

    I can't make any changes to wordpress, it only gives the error code. Is there anyway to get into wordpress?

  5. ipminc
    Member
    Posted 1 year ago #

    This happened as soon as I activated e-commerce.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Did you try reading the page at the link I posted above?

  7. ipminc
    Member
    Posted 1 year ago #

    I did but unfortunately, i've been on hold with Network Solutions for 1.5 hrs and they want to schedule a time to fix it next week. My website is down and not sure what to do.

  8. ipminc
    Member
    Posted 1 year ago #

    OK, I was able to go into my ftp and delete the whole e-commerce file which allowed the site to work.

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