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Header Issues (3 posts)

  1. wayne_44
    Member
    Posted 1 year ago #

    Hi,

    I was recently asked to take a look at a friends company website, his previous designer who made the site wasn't being very helpful so I said I would try to help.

    He wanted to have a new logo replace the old one on his header. Simple enough, however when I changed the image in the dashboard area it started going wrong. Now on the back end its changed with the new one but the front end however hasn't altered.

    I went into the directories to where it was getting the image from it was located in WP-Content/Uploads/. So I simply uploaded the new image and switched the names. It didn't like this and reverted the image back to the old version. Im assuming that the directory is re-calling the old image and storing it back replacing over my new version.

    But I cant find where this original header image is stored except where im looking ???

    Any thoughts Im plenty good at web design but a complete starter with WordPress so im sure it something simple... or not :/

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. wayne_44
    Member
    Posted 1 year ago #

    Hi thanks for the reply,

    The site doesn't have any plugins that could conflict however I tried and it had no effect.

    Also attempted using Twenty Eleven theme without success.

    I have however noticed something, this site (http://www.tfshealthcare.co.uk/tfsjobportal/)is only not updating in Google Chrome I checked IE and the updates have gone through, Is there anything that Google Chrome is incompatible with in wordpress.

    Im finding this a complete puzzle??

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