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Header image disappeared from site with Thesis theme. (6 posts)

  1. culturedcanine
    Member
    Posted 1 year ago #

    I hope I picked the right WordPress version. I am not a programmer and got scared to make changes after I installed a plug-in and "broke" my site last summer. A programmer fixed it and I have not touched the site since!

    I was shocked to discover last night that the header image is not showing in Firefox or IE. What could have happened? My host, Go Daddy, says it is not on their side.

    Help?????

    Mere dog trainer trying to make a living in webland.

    http://www.theculturedcanine.com

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    As you are using a commercial theme, please ask the developer for help: http://diythemes.com/

  3. janicebennett
    Member
    Posted 1 year ago #

    I see your site is in an old Thesis, which may be part of the problem. I do code sites using Thesis 1.8.5 and have just begun in Thesis 2 (but that still has some quirks yet to fine tune).

    I may be able to walk you through getting your header image back on-line.

  4. culturedcanine
    Member
    Posted 1 year ago #

    Hello Janice! Sorry I've been delayed in thanking you for your response. I would very much appreciate your help. How does this work best? Do we communicate here so others can benefit or do we communicate directly?

    My site is hosted by GoDaddy.com. The image is on their server and I have a copy here if needed. The site is automatically backed up at regular intervals using a WordPress plugin (both the database and the content of the site.) Does that help this situation at all?

    The Cultured Canine

    Thank you.
    Diane

  5. sheilaong
    Member
    Posted 1 year ago #

    Hi Diane,

    Did you solve your problem?

    I have the same problem as yours.

    If you did find a solution, could you share it with me?

    Thanks!

    [continued at http://wordpress.org/support/topic/missing-header-in-thesis-theme-ver-18?replies=3 ]

  6. alchymyth
    Forum Moderator
    Posted 1 year ago #

    @sheilaong

    consider to contact diythemes as the developer of your theme for support;
    http://codex.wordpress.org/Forum_Welcome#Commercial_Products

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