I am desperately needing some help please!!! I am using the Graphene theme in WordPress to build a new website, the specs for the header image size is 960 x 198, I have designed a new image to be uploaded into it in photo shop using that exact same size, however when I upload it, it only gives me a 1lmaost 1/3 of the image. In the crop mode just after upload, although the 'arrows' are there to move the cropping lines, it does ot allow any enlarging of the cropping area to cover the full image, you can only resize or crop it even smaller????
any idea would be most appreciated!