Hangs on bulk-optimize and individual I get blank screen

  • Resolved marcosebastian

    (@marcosebastian)


    11 years ago

    Doesn’t work. It hangs on bulk-optimize, flashes red alert “Operation Interrupted” then it hangs forever. I try single image optimize, when I click to optimize it takes me to a blank page, nothing happens.

    Debug Log
    thisismydomain
    ewww_image_optimizer_notice_utils()
    ewww_image_optimizer_install_tools()
    Checking/Installing tools in /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/
    wp-content/ewww permissions: 0755
    ewww_image_optimizer_install_paths()
    generated paths:
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/plugins/ewww-image-optimizer/optipng-linux
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle
    64-bit linux detected while installing tools
    ewww_image_optimizer_md5check()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran-custom: 2dab67e5f223b70c43b2fef355b39d3f
    Linux/UNIX style OS, checking permissions
    jpegtran permissions: 0755
    gifislce permissions: 0755
    optipng permissions: 0755
    ewww_image_optimizer_path_check()
    found /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran, testing…
    ewww_image_optimizer_md5check()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran: 4da4092708650ceb79df19d528e7956b
    ewww_image_optimizer_mimetype()
    testing mimetype: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran
    finfo_file: application/x-executable
    ewww_image_optimizer_tool_found()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran: Independent JPEG Group’s JPEGTRAN, version 9 13-Jan-2013
    found /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng, testing…
    ewww_image_optimizer_md5check()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng: 4eb91937291ce5038d0c68f5f2edbcfd
    ewww_image_optimizer_mimetype()
    testing mimetype: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng
    finfo_file: application/x-executable
    ewww_image_optimizer_tool_found()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng: OptiPNG version 0.7.4
    found /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle, testing…
    ewww_image_optimizer_md5check()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle: 44273fad7b3fd1145bfcf35189648f66
    ewww_image_optimizer_mimetype()
    testing mimetype: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle
    finfo_file: application/x-executable
    ewww_image_optimizer_tool_found()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle: LCDF Gifsicle 1.70
    found /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/pngout-static, testing…
    ewww_image_optimizer_md5check()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/pngout-static: 670a0924e9d042be2c60cd4f3ce1d975
    ewww_image_optimizer_mimetype()
    testing mimetype: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/pngout-static
    finfo_file: application/x-executable
    ewww_image_optimizer_tool_found()
    /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/pngout-static: PNGOUT [In:{PNG,JPG,GIF,TGA,PCX,BMP}] (Out:PNG) (options…) Feb 21 2013
    using: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/jpegtran
    using: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/optipng
    using: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/gifsicle
    using: /var/www/vhosts/thisismydomain.com/httpdocs/wp-content/ewww/pngout-static

    http://wordpress.org/extend/plugins/ewww-image-optimizer/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author nosilver4u

    (@nosilver4u)

    11 years ago

    That would seem to indicate a javascript issue. Usually, that error appears when the server kills the process in the background, or when you click a link to navigate away from the optimizer page.
    Can you check to see what scripts are being loaded in the <head> section of the page (you can omit any domain information, I’m mostly concerned with the path from the root of your wp install).

    Thread Starter marcosebastian

    (@marcosebastian)

    11 years ago

    I get this on the error console:

    Failed to load resource: /wp-admin/admin-ajax.php the server responded with a status of 500 (Internal Server Error)

    When I press to optimize an image this the result:

    The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.
    a()load-s…r=3.5.1 (line 2)
    n =
    a()load-s…r=3.5.1 (line 2)
    e = mouseup clientX=1155, clientY=237

    Plugin Author nosilver4u

    (@nosilver4u)

    11 years ago

    curious. You don’t have your admin pages protected with an .htaccess file, do you (see http://codex.wordpress.org/Hardening_WordPress#Securing_wp-admin)?

    Per the instructions at that link, using that security mechanism will break any ajax in the admin area, so check to see if that is an issue with your install.

    Thread Starter marcosebastian

    (@marcosebastian)

    11 years ago

    No, I don’t have it protected. I actually installed your plugin in a different site, I’m having the same issue. Same server.

    I turned on wp_debug, this is the error I get:

    Fatal error: Call to undefined function posix_getpwuid() in /var/www/vhosts/mywebsite.com/httpdocs/wp-content/plugins/ewww-image-optimizer/ewww-image-optimizer.php on line 1104

    Plugin Author nosilver4u

    (@nosilver4u)

    11 years ago

    aha, so you are having the same issue as a few other folks. Good to know. I’m going to push out a fix tonight. Stay tuned!

    Thread Starter marcosebastian

    (@marcosebastian)

    11 years ago

    Thank you, that update fixed it.

Viewing 6 replies - 1 through 6 (of 6 total)
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