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[resolved] HACKED. HTML Visible All Over Login and Blog! (5 posts)

  1. BlackPulse
    Member
    Posted 1 year ago #

    Hi, I'm a novice blogger and recently my team and I started noticing some technical issues with our blog, http://www.blackpulse.net.

    I contacted our hosts at godaddy, who initially believed it could be a server issue, then upon a second call, a PHP issue, before telling me that they believed it's a WordPress issue.

    After that, I was in the process of adding a new user, when I upgraded a "Slideshow" Plug-in... and then the site crashed and now has all of this html code all over the top of my wordpress login and all over the top of the actual website. Now, I can't even login.

    After doing research and going through the forum posts I haven't come across anything similar to my problem.

    My blog is listed above, and I value any feedback you can offer as long as you all are willing to bear with an inexperienced blogger!

    Thanks in advance

  2. Your site sure is messed up alright. Try the usual troubleshooting steps first.

    Have you tried:

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    If you are hacked then you need to start working your way through these resources:
    http://codex.wordpress.org/FAQ_My_site_was_hacked
    http://wordpress.org/support/topic/268083#post-1065779
    http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/
    http://ottopress.com/2009/hacked-wordpress-backdoors/

    Additional Resources:
    http://sitecheck.sucuri.net/scanner/
    http://www.unmaskparasites.com/
    http://blog.sucuri.net/2012/03/wordpress-understanding-its-true-vulnerability.html
    http://codex.wordpress.org/Hardening_WordPress
    http://www.studiopress.com/tips/wordpress-site-security.htm

  3. BlackPulse
    Member
    Posted 1 year ago #

    Thanks, I really appreciate the advice, but how do I try to make changes to the site, even though, I'm blocked from logging in?

  4. keesiemeijer
    moderator
    Posted 1 year ago #

    Thanks, I really appreciate the advice, but how do I try to make changes to the site, even though, I'm blocked from logging in?

    By using FTP or whatever file management application your host provides.

    - resetting the plugins folder by using FTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.

    - switching to the default theme by renaming your current theme's folder in wp-content/themes using FTP or whatever file management application your host provides.

    - re-uploading all files & folders - except the wp-content folder from a fresh download of WordPress. by using FTP or whatever file management application your host provides. (manual upgrade)

  5. BlackPulse
    Member
    Posted 1 year ago #

    I ended up, uninstalling wordpress completely and reinstalling... Thanks for your help and feedback, it really helped alot!

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